Reliance Jio Infocomm Complaints & Reviews

I prebooked the jio phone by paying the initial booking amount of rs.500.

After waiting for a few weeks i received an sms stating that the phone can be collected from the nearest jio store.

Upon inspection of the phone at the store, decided not to purchase it and cancel my prebooking order.

From that point things went south. Even after repeated requests they refuse to return the prebooking amount...

Hi sir i m amit singb from uttar pardesh..in distt - mirazapur and my home placed tehsil - lalaganj pin code 231211
There in my place tehsil-lalaganj (Pin code 231211) no jio tower are instaaled or presnt for jio working
So i request hertly u install jio toewr in my place tehsil - lalaganj (Pin code 231211) mirzapur up
We are suffering big probl and getting any profit from jio compny
So provide jio tower soon..br...

I lost my jio sim : [protected] which was issued in new delhi on 5th of january, 2018 in bangalore. As now i am staying in bangalore so i went to nearest jio store here in electronic city phase 1, bangalore they told me that i will get back a duplicate out station sim within 2 weeks and i have to submit id cards photo copy n my photographs which i submitted to them on 6th of january, 2018. As i have all my banking services and others services...

I am using jio for almost 1 year. From september, i am facing network issue with jio in bangalore location. I raised concerns on the services multiple times and they are responding that they are working on it asking 30 days/60 days time. Its been almost 100+days now, but still the network connectivity is poor and internet speed is very slow. Today, again i called the customer care, but still they are responding they are working on it and...

I have recharged wrong number from paytm.
I want to recharge [protected] paytm order: #[protected], wallet txn id : [protected]
But by mistaken or paytm app issue, they recharged [protected].
Its recharge of 399.
Now they telling that they cant do anything.
When anybody not recharged then they stops their services.
In this case they cant do anything.
What a cheap policy
And now they...

I recharged my jio device no.[protected] with 399 rs. through my jio app payment was deducted but still not received any pack recharged for.

The transaction details are (18-Jan[protected]Jan-2018) TO TRANSFER
INB Reliance Jio Infocom BILL_REJIOI Payments LSBI[protected]IGACTDMJX0 399.00)

Manoj Verma...

My number is [protected], & i migrated to jio pre paid, after 15 yrs with airtel - i bought a google pixel 2xl phone from himayatnagar, hyderabad store on 15th, nov 2017, using a hdfc credit card, and was promised that when my jio plan for 999, ends on 17th, jan 2018, this 9999 offer would be automatically activated - now knowing reliance telecom since it's inception, i have been chasing reliance digital store, 198 for the last 8 days, but...

Dear sir,
I am surendra dehariya at post - khirsadoh, vellage-khamra jethu, tehsil-parasia, distric - chhindwara mp.480441. I booked jio mobile phoneby online jio web. Date-2408/2017, my jio number is [protected] but during booking i typed [protected] wrong mobile booking successful note: ([protected] this number is not in service)
But i not got a massage, i immediately contact jio customer service he told when delivery start...

Tel. No:[protected] wrong/excessive billing done. No proper response to e-mails and calls to cust. Care from 11th oct '17.
Requested for disconnection on 21st oct by phone, mail, personal visit to office.
After many mails&calls, disconnected on 8th nov - after 19 days.
But bills received till 8th nov instead of 20th oct - when i stopped using phone and asked for disconnection.
The initial deposit is not adjusted...

I obtained jio sim in karnatak state (With aadhar & no paper work). I then moved to tn. I now lost the sim and mobile handset. Unfortunate - but shocking are the jio rules. I will have to travel to karnataka to get a new sim.
I took another sim in chennai wanting call forwarding (That is allowed no paper work aadhar is enough).
When i checked, i was then told lost sim calls/messages cannot be forwarded to new jio.
Though...

Hi team,

I have done wrong recharge to the below number [protected] instead of my jio number.[protected]
Wrong recharge transaction id is - nx[protected]

I tried to reach out to above number to check if its available but it is not reachable.in that case, my money would not have reached to this guy either.

Can you do something to return my money so that i can recharge the correct number....

Just a day before i. E on 19.01.18 i ported my no. From vodafone to jio. I have been constantly phasing problems which are as follows.

1. I dont get any calls when my phone is connected to my personal wifi
2. I was asked to download an app which doesnt allow me to call anyone without an internet connection, unlike other service providers wherein if there is no 3g or 4g i can still place calls.
3. Its almost equivalent...

Hi,

I have used a postpaid sim when i am in kerala and later on i moved to Mysore, and i found better options in prepaid i wanted to deactivate my postpaid sim.so i contacted the jio customer care and asked them to deactivate after paying all my pending money they said they deactivated it but now after 3 months i got a call that my 3 months bill is pending, when i contacted the customer care again they are now telling its...

Hi team,

I have done wrong recharge to the below number [protected] instead of my jio number.
I tried to reach out to above number to check if its available but it is not reachable.in that case, my money would not have reached to this guy either.

Can you do something to return my money so that i can recharge the correct number. I can share recharge details also.

Thanks,
Nikhil...

Visit many time for duplicate sim but every time jio employee excuses to provide sim, they only say come to next time. They behave very rude not look like they are the owener of jio communications. Very disappointed with jio customer care servicetheir systems are mostly not working and have visited multiple times even for small things. Selection of handsets is not huge and they seems to be least interested in selling anything....

My jio mobile # [protected]

Recharged on 23 dec 2017 for 999
Recharged failure even by providing cash to retailer.
Retailer reliance retail limited kaggaspura bangalore refused to refund with abusive and unconstitutional words.
Please arrange to refund my money directly to my bank account
Neither service provided nor money refunded

My alternate #[protected]...

Hello last night, i have recharged a wrong, so i have to take back the wrong recharge, please help me otherwise i will get a big loss, i am a very good retailer in you please, please solve my problem. This is my please a recharge reversal immediately amount 1101 orn br0000oq0inq id no.[protected] customer no. [protected] demo no. [protected] date[protected] time 7:57 pm...

Hi there, i paid rs 399 to [protected]@icici dated: 17 january, at 20:03:07, transaction id:[protected], my money got deducted from my bank account but no recharge was done in my jio number.
I want my money back! Please refund it as soon as possible!
Please state me, where and to whom i should seek help for!

I am even attaching a screenshot as a proof for my payment, i want the refund of my money to [protected]@upi...

On my last recharge, i received 8 vouchers of rs. 50 each to redeem on or before my next recharge, however i can see 8 vouchers in my jio app in my phone but value is zero & i'm not able to redeem amount of 400 for my next recharge.

Kindly guide on same if i can redeem or it was just for the sake of sale???

Sachin desai
[protected]
[protected]@gmail.com...

Sir,
I tried to recharge my Jio number with 498 through jio app, but payment through PhonePe UPI transaction money was sent to [protected]@icici and recharge was not successful but money deducted from my account.
So, please refund my money back to my account sir.
My PhonePe UPI is -[protected]@ybl
Date-11January 01 :08 pm
Mob no [protected]...