Reliance Jio Infocomm Complaints & Reviews

Jio please solve my problem. I had ordered jio phone by this no.[protected] first the payment is successful but confirmation not received then i had tried after them both messages received of confirmation by jio and paytm but the above first payment is successful but confirmation of jio phone is not successful.. So please see to it. I being a loyal customer believe in you that you will solve my problem plzz refund my money [protected] from this i have first booked one phone in which payment is successful via paytm but jio phone not successful. Then i had tried another time from this no. Only then it is confirmed so plzz send me the refund of my first transaction.

I booked JIO PHONE on 24.08.2017 around 08.02 pm.on this Number [protected] (vodafone) and my transaction status showed SUCCEESSFUL and. My bank amount of rupees 500..got deducted... I did not get any sms or any confirmation. I am trying to transfer or cancel my booking through my jio app by clicking on manage booking option.. But my. Voucher shows. Empty. Plz resolve my issues.

Thanking you.. Hope I will get JUSTICE done

I had booked jio phone from my number [protected], my account got debited with rs.500 but i did not got any confirmation message. When i search on myjio app, manage orders it does not show anything.
Kindly provde help on this regard wether my booking is confirmed or not.
Also from myjio app there is no help provided nor from customer care.. Kindly resolve the issue.

Sir, I have ordered a jio phone on 24/08/2017 on jio.com and paid an amount of Rs 500 which is debited from my SBI account but the product was not booked and a message showing transaction failed coming out there with Transaction id- FV000001LZTQ .please resolve the problem as earlier as possible.

Your's
RAMPRIT SAW
Mob no.- [protected]

I tried to book jio phone for my number [protected] and i used state bank of india internet banking for the transaction.. But after sometime my account was debited by rs. 500 but phone not booked saying that my transaction was failed/time expired.. I request you to please resolve the problem and refund the amount.. More than this i can't write any more.. But you are always saying to write more and more saying that my complaint may not be answered since it is less.. How can i write more.. So you solve the issue even it is less.. I have given the content for you to solve.. Less luggage more comfort.. So less writing more comfortable

I have booked Jio phone on 24/08/2017 by paying Rs 500 through Corporation Bank internet banking with mobile no [protected] and delivery pin code 283204, but till date not received the message from company regarding my booking.

Kindly furnish the details on my mobile no on urgent basis.

I have been given complaint regarding my network issues. Nobody is ready to give resolution for my complaint. Its been almost 1 month they are just giving reason that we are planting new tower due to high number o[censored]sers. Its not my problem, if they are planting new tower then what i get from that i need wait until they plant by the they plant my package itself get over. Seriously its merely waiting of taking jio sim ridiculous. Worse network simply they are taking money

Dear sir,
I am pawan dhamale and my issue is a transaction was failed while booking reliance jio phone but payment of rs 1500 was debited through credit card payment, and transaction id was given on screen,
Transaction id: fv000001maau
But message was not came to mobile from reliance jio
No confirmation till now
So kindly solve my problem sir
Thanking you sir

Regards
Pawan dhamale
[protected]

I have booked jio phone and paid 500 rs from icici debit card but transaction could not complete as it showed a server error in between. I thought that might be due to heavy load on jio server as its first day of phone booking. But after some time i got a mail and message both of 500 rupees deduction from my bank account. But i haven't get any confirmation message or any email from jio. So please resolve this issue as soon as possible.
Thanks
My mobile no. From which i booked the phone is [protected]
I have also attached a photo of message which i received of 500 deduction

I had booked jio phone from my number [protected], my account got debited with rs.500 but i did not got any confirmation message. When i search on myjio app, manage orders it does not show anything.
Kindly provde help on this regard wether my booking is confirmed or not.
Also from myjio app there is no help provided nor from customer care.. Kindly resolve the issue.

Thanks
Rajwinder

Jio phone booking amount deducted but not booked· jio order booking, transaction failed but money deducted from my paytm account. Paytm reply
Your order of rs. 500.00 was successful.
Paytm - aug 24 to hemant. Purohit27
Transaction id [protected]
Transaction date aug 24, 2017 19:39:17
You have paid ₹500.00 to billdeskutil.
Please solve my problem.

I have booked my jio phone from wrong number and already paid for it. So please help me in this that i get refunded or can correct my number. Now the number to which i booked jio phone is not receiving my call. Please do as you can do to solve this problem. I have my register id with me as a proof. Please cancel my that order or transfer it to my other phone number.

I have booked jio phone and paid 500 rs from upi but transaction failed. So, i thought it's a server error. But after some time i get the messageof deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked [protected]

Dear sir,
I am babita prajapati and my issue is that my transaction was failed while booking reliance jio phone but payment was deducted through debit card payment, and transaction id was not given on screen. Payment was deducted from my account on pos reliance jio at reliance jio txn#ku[protected],
But message was not came to my mobile from reliance jio.
So kindly solve my problem sir
Thank you sir

Regards
Babita prajapati
[protected]

I registered a complaint through this registration form to-day around 8 pm regarding non receipt of transaction id number for the books made for jiophone booked through [protected] on 24.8.2017. Immediately i received a call from one mohit agarwal (Mob no. [protected]) calling from customer care and asked about the details of my complaint. Also asked the bank debit transaction id and card number to verify the same from your records. But while the concersation was on, i received two messages debiting rs. 19980 and rs.3900 for certain purchases. Immediately i asked him about this but he gave evasive reply that they are wrong messages and to ignore the same. After informing that rs.500 will be refunded, he disconnected the call. I suspect about this called person. Pl. Take immediate action on this complaint. I am also filing a police complaint with local cyber crime police. Please inform the action taken.

I have booked jio phone and paid 500 rs from sbi debit card but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Transaction id :ju[protected]
Mobile no. From which i have booked-[protected]

I booked reliance jio phone from reliance jio website yesterday and as a part of booking amount was deducted from my account but it's showing transaction failed. I didn't recieved any notification or message or from jio and jio customer service seems to be very rude and unhelpful when it comes to helping their customers especially when the customer doesn't own a jio sim. The customer care representative told me to get a jio no.in order to get any information and their is no alternative for that.in the jio website, it is not mentioned that only jio users can buy the phone.
I booked using it by paytm and paytm is saying that this is not their fault.

Sir please help me in this issue.

My paytm no. Which i used - [protected]

Yesterday (On 24.8.2017 at 8:40pm) i booked a jiophone through mob no.[protected] giving my pin code as 496001. As advised, i also paid rs. 500 through net-banking of sbi bank. Immediately i received a message that the 'booking is successful' and the amount has also been debited from my bank account with txn. No. Igabwwner0. But i did not receive any message from jiophone regarding the transaction id, confirmation of the booking etc. Therefore, please verify the details given above and furnish me the transaction id no. To enable me to get a jiophone

To-day i made a complaint through this complaint form about non receipt of transaction id no. For the jiophone booking made on 24.8.2017 through my mob.[protected]. Immediately i received a call from mob. No. [protected]
And the person informed his name as mr. Mohit kumar from jio customer care. He asked the details about the transaction time, bank transaction no. And the card number through which the booking is made. When the conversation was on, i received two messages in my mobile that purchases are made for rs.19980 and rs. 3900 through this card. I enquired about this with that person but he informed to ignore the same and disconnected the call. However, he gave the complaint registred no. Sr[protected]. As i am suspecting about this caller, i am filing a complaint with the cyber crime police. This is for your information. Pl. Inform me whether the above person is working with relience jio.

I have booked jio phone and paid 500 rs from my paytm account but transaction failed. So, i thought it's a server error. But after some time i get the mail an sms of deduction of 500 rupees from my paytm account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked-[protected]