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Reliance Jio Infocomm Complaints & Reviews

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Last updated Apr 27, 2024
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Reliance Jio Infocomm Phone Numbers

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1800 889 9999
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+91 96 8555 5532
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Reliance Jio Infocomm Website

Reliance Jio Infocomm Head Office Address

Jio Office, 33, Manak Chowk Main Rd, Manak Chowk
Ratlam
Ratlam District
Madhya Pradesh
India
457001

Reliance Jio Infocomm reviews & complaints page 244

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V
virajsingh9717
from Maler Kotla, Punjab
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wrong payment issue

Address:Jammu, Jammu and Kashmir, 180001
Website:jiocare

I got this reply from company when i send the request.
I have done wrong rechrgeof my gio fi wrong number : [protected] of rupess 399 kindly reverse this paymnt on right number [protected] kindly find the attachment of transation history and id number paymnet done through paytm

This requst but aother telicom campny do this postivly.
Dear preet,

I understand the inconvenience caused regarding recharge...
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G
Guddu@9441
from Hyderabad, Telangana
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telecom

Address:Angul, Odisha, 759145

I received a message from jio that my number [protected] is being misused to make abnormally high number of outgoing calls. And this is a violation under terms and conditions. Why i got this message!!!
And what does it mean??
And also written please taken immediate action otherwise my jio service will be discontinued.
Therefore, i want to know what actually this message is??? And what action i should take??? Please...
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H
Hema L
from Hyderabad, Telangana
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wrongly recharged

Address:Rangareddy, Andhra Pradesh, 500086

Hi

I have recharged of 399 rs on 20th july @ 7:37 through the message link. But i check that my number is not recharged. My number is [protected]. Jio reference number: br00008gn6ih through jio message link. Amount has been deducted and the and it showing payment is success. I called up customer care and very disappointed as they confirmed that this recharge was done for the number [protected]. How could this happen when the...
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B
bhavna28
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new plan not getting renewed

Dear sir,

As i have done recharge of rs 149 on my jio no [protected]. And that data get exhaust bt my plan still have validity upto 15 august. I have 2 another plans in my account but still not able to use internet because of that 149 plan validity. I make request to cancel that 149 plan but your customer care is unable to do that.
So i request you to cancel my rs.149 plan so that i can get benefit of my other plans....
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A
avdhesh gautam
from Shimla, Himachal Pradesh
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recharge of 301 booster. i didn't get 10gb data

Address:Shimla, Himachal Pradesh, 171011
Website:jio

I did recharge in my no. [protected] of rs 301 booster on dted 20th july. I recieved message of successful but i didnt get 10 gb data. When i call costumer care they just delay my complaint im fed up with the service of jio. Please resolve my problem. I said them to check my usage in my jio app if you are not satisfied then they say we know sir but the resolution of your complaint will come in 48 hours. I tried continusely telling them to...
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R
Rahul Nalavade
from Ahmedabad, Gujarat
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postpaid airtel number ported to prepaid jio number

Address:403709
Website:www.jio.com

I wanted to port my postpaid mobile number from airtel to jio. By default this number should have ported to jio as postpaid. However, this was ported as prepaid. On enquiring about this error i was told to submit cancelled cheque as per the requirement for auto pay option. I wanted to know why this requirement is compulsory and need to be fulfilled. We are free to opt for any payment mode we want to....
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O
Om Gupta Om
from Rampur, Himachal Pradesh
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rs. 149 recharge not credit

Address:248001
Website:www.jio.com

Dear sir,
I have recharged my jio mobile no. [protected] by rs.99 for prime membership, after that on 31.03.2017 at 21.13 recharged by rs. 149 for 28 days plan. Again i have recharged by rs. 309 on 13.04.2017 at 19.53.
My service (Data speed slow down and out going calls bard) stopped on 20.07.2017 at 06.45.
My problem is that rs.149 plan not activated.
Customer care officer refused to raise my complaint i asked...
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B
Bhawani Kumari
from Madhipura, Bihar
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non receival of data benefits

Hello,

I recharged jio account before 2 days, yet the recharge had not come today.
I recharged with jiomoney but the balance cut and i did not get anything. Reference id is [protected]. The number is [protected].
I contacted even jiomoney and nothing happened. Please help me i have recharged with₹ 309

Most humbly and respectfully i beg you to get back my money.

I will be happy to...
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L
Lavanya Ranjan
from Agartala, Tripura
Nov 20, 2021
This thread was updated on Nov 20, 2021
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cancellation of recharge

Hello,

I have recharged a wrong number [protected] instead of the right number [protected] via paytm, reference number is [protected].

I have recharged the ₹399 pack. Kindly cancel the aforesaid recharge so that i could recharge once again the right number.
Alternatively, if you could just transfer the benefits of recharge to my number as well, i will be highly obliged.

Thanking you in anticipation,...
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D
dd1dd1
from Kolkata, West Bengal
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double money collected from bank without prior notice

Address:Kolkata, West Bengal, 700033

I have made renewal payment of rs 399/- for my jio number [protected] through my debit card and subsiquently confirmed immideate after for the same. Later my bank notified that jio has collected rs 798/- on that transaction. Please return the excess money collected as early as possible to my bank otherwise i shall have to take it up with consumer protection forum.

Your transaction id. Br00009fzf5z and number ju[protected]...
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A
anu555
from Gurgaon, Haryana
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no response from customer care on recharge not successful

Address:New Delhi, Delhi, 110031
Website:paytm

Acutally I had recharge my jio through paytm app and my money has been deducted already on 20th july but I didn't receive any recharge and jio cutomer care is not picking my phone not even a single tyme. I am continuously calling to your jio customer care since 20th july and jio care not responding me from the beginning . so please kindly resolve my issue regarding this as soon as possible....
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G
gupta5jitu
from Mumbai, Maharashtra
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recharge of 7976393859 the connection on 24/07/2017

Address:Kota, Rajasthan, 325208
Website:ALL

I recharged online the connection dated 24/07/2017 as per your advice on phone to be in line with jio, but not making call at all and all time failure. Look in the matter seriously for mutual interest.
Jitendra kumar gupta
[protected]@gmail.com
[protected]@yahoo.com
Skype: jitugupta2
+91 [protected],
+91 [protected], [protected] whatsup...
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A
Abhishek_mishra
from Mumbai, Maharashtra
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recharge done on incorrect number

Address:Sitapur, Uttar Pradesh, 261136

I have done wrong recharge of rs. 399 done through phonepe txn. Id :
T1707250903428463832810
To [protected] (Wrong num). I have contacted jio care to reverse it to my correct number [protected]. They are saying that they dont have options to reverse my recharge. But every other telecom provider will reverse except jio. Last time i had same problem with bsnl they have reversed the amount. Why isn't jio reversing the money?...
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P
Palak Moryani
from Jawad, Madhya Pradesh
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payment dispute

Address:Indore, Madhya Pradesh, 452012

I am palak moryani from indore. I was take a new sim of reliance jio on 30th may 2017. I was applied online for new jio prepaid sim connection. On 30th may mr. Purushottam malviya (Premium relationship manager) from reliance jio was came to my home and they take 408 rupees from my debit card. My bank account was debited but recharge was not done. After this he say, due to some errors your recharge not done and he take cash payments 408 again...
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S
Sagar Raikwar
from Mumbai, Maharashtra
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399 recharge

Address:Bhopal, Madhya Pradesh

Maine date 24jul 2017 ko 399 ka reharge kiya tha jio no [protected] par
Ek bar recharge karne ke bad jio app band ho gaya
399 rs debit ho gae hai but recharge nahi hua
transection I D
JSBI[protected]IGABRZFQS8
PLS 12 HRS HO GAE MERA PAYMENT KIJIYE
THANKS...
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U
umeshsawkare
from Delhi, Delhi
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constantly calls drops poor 4g internet like 2g

Address:Mumbai City, Maharashtra, 412207
Website:submit complaint

Hello
My number is [protected]
I recharged this number date 23rd july 2017 509 rs 2gb per day calling unlimited,
I wanna tell you, one single call is not going without network problem call drops, internet issues is very big not able to connect 4g network speed is like 2g,
Reliance jio is totally fraud company, biggest scam ever, ban kar dena chahiye jio ke upar please help me....
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C
Chander Lodha
from Kolkata, West Bengal
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internet not working

Address:Khordha, Odisha, 769001
Website:www.jio.com

My 1gb is not getting renewed everyday.
And the customer service executive are so incompetent that they dont even understand my problem.. And even if some understand, they dont know how to solve it..
My jio number is [protected].
I have some problem with this number too [protected]... The customer care executive says there is no missed call alert service available in jio.
Better i[censored] contact me in this jio...
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R
Rupesh Guptha Nagarajan
from Bengaluru, Karnataka
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network issue issue

Address:Coimbatore, Tamil Nadu, 641001

Hello team,

I have very poor internet connection, my no: [protected], even though its show in 4g but it seems like connecting in 2g, jio signal show full but always internet is very very very slow.

Sometime voice call drop is also happening, normally it happens calling other service provider.

Please resolve these issues asap.

Regards,
Rupesh guptha n
[protected]...
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S
sachdevark1958
from Noida, Uttar Pradesh
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misuse of sim card allotted to me but not given

Address:New Delhi, Delhi, 110003

I am getting messages that my plan is going to expire against [protected]. Please note that in last year this number was allotted to me but your store people at lodhi colony, khanna market, new delhi - 110003 denied me sim on the pretext of declining of mapping. Next day i got a verification call but could not do so. My alternate number is appearing against this number. Kindly cancel this number and take action against such people who are...
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A
Avi Nash1635
from Bengaluru, Karnataka
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complaint not solved

Address:Mumbai City, Maharashtra

Hi,
I have recharged twice 309 on 20th march 2017, now on 20th july my o/g calls and msg & data has been stopped as the validity of one recharge is over and i called customer care 198 on 20 july and told them about the double recharge and they said it will be activated and they raised a complaint and said it will be solved within 48 hrs, but it did not activated so i called them and asked about the complaint they said it will solved...
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