Reliance Jio Infocomm Complaints & Reviews

The reliance jio music application is not working properly i called to jio customer care they answered very irresponsible and not providing updates of latest songs in jio music application and not able to download jio tunes and set as caller tunes.
Everytime they are answering very irresponsible and misguiding customer about jio music application and internet connection is very slow not able to browse the internet properly in mobile phone.
Even having 800 mb of data balance in my jio app. They were providing very worst service.

Sir
My jio no is [protected] im residing south kazipapa, barasat, dist-24 parganas, west bengal, 700125,, here jio has very poor network and data speed,, only 10 to 15 kbps speed,,, but other companies such as vodafone or airtel has much better speed.. Its a request to you that please solve this problem as early as possible..
Thanking you,,

Hello Team,

I have JIO number [protected]. After working few days. Now the service has been stopped completely.
My voice and data services have been completely stopped.
Please help me to fix the issue ASAP.
SIM card SP number is [protected] 6396.
I have tried all the option all the option however the network status is saying NO service. No network access point is there.
I have tried to call your toll free number 10 times however its disgusting to talk to customer as calls are getting disconnecting automatically.

Sir ek problem muje ni sbko hoti hai magar ye ager ahi ni hui to me shuyd action brha lu... Problom ye hai k vese to reliance jio me 1 gb milti e pr ye ni pta hota k kitni mb aap use kr chukke e or mere jio me 133 mb thi or meri game 250 ki mene download pr lga di game ab ye btao k 133 mb khatm or meri game v ni chli to ab btao k kya kru jb mene game download pr lgai ti to muje ni pr tha k 133 mb bachi hogi pr game download pr lgai fr kya bich me hi rook gyi or dono side me fs gya ab iska solution kya niklega kuke akela me hi ni hu jo esi proble m face kr rha hu ye sbi custmer face kr rhe e an iska solution do plzzz

Reference number :BR000052ZE0Z
Jio number :[protected]
transaction id IHMP[protected]
Recharge Date - 15/04/2017, 18:47:39.
Abhi tak jio number mei credit kyo nahi hua hai ... Iska jawab do ?

Dear suraj singh (Jio team),

Maineney apne mail mey aisa keha lika hai ki aap mera recharge amount kisi another number per shift ker dijiye? To kya apne apne anuman se reply bana diya... Kya aaisi customer service hai jio ki...?

Kya jio support team sab kuch samjh ker samjhna nahi cahti hai ya mera aur na jane mere jaise kitene customers ka rs 309 pacha jane ka vichar rakhti hai.

Support team mere in sawalo ka javab de, aur agar executive level per na ho pave to senior & uper senior level se iska jawab main chahta hoo.

1- kya recharge kervane ke baad recharge amount customer ke account mei add nahi hona chahiye? Haa ya naa.
2 - agar haa to mere number (Reference number :br000052ze0z jio number :[protected]) per jo recharge 15/04/2017, 18:47:39 transaction id ihmp[protected] ko online jio website dwara hdfc bank credit card ke through kiya gaya wo abhi tak kyo nahi add hua?
3 - april 2017 mei customer care sei meri telephonic confirmation ke anusar bataya gaya tha ki... Apka rs 309 recharge, summer surprises offer ki validity end hone se pahle update ker di jayegi... But wo bhi confirmation fail hota dikh raha hai... Aaisa kyo?
4 - kya jio mera recharge mere account mei add kerega ya mujhe court ka rasta dekhna hoga?

Waiting for answer.

Regards

I didnt use 1 gb on 11/08/2017 but no data aviliabie on my account.. They showing just 200mb i didnt use rust of data... Till now not updated that 200mb is yestadays data.

My sim has not been working from few days. I thought may be it is to be recharged now and the balance might be over.
So i have paid 399₹ for my jio number from the official jio website, payment through paytm but the sim is still not active.
I had called on the customer care they asked me to go to nearby store. What is the need of customer care service if all they can tell us is to go to a nearby store.

During recharging my Jio no. [protected], I wrongly entered a number-[protected].
I maid apartment of Rs. 399/ through Paytm on Aug 10 2017, at 6.15 PM.
Paytm Order number is [protected].
Please look into & arrange for reversal of the amount to my account.
Regards
Manoj Kanti Ghose
[protected]@gmail.com

No internet, no coverages
Dear all jio team/ reliance team,
My jio number not working properly. There have no any signal & internet. This type of service unuseful to me. So kindly resolve this problem for customer satisfaction. I already inform to customers cear but they didn't solve the problem. Hope reliance team help us. Any query related please contact to my another number [protected]

I purchased JioFi device from Dimapur one week before. I received JioFi device plus a SIM and I was told that the SIM will be activated within a day or two but it is yet activated. I already submitted my ID proof.I am not getting proper reply from the local Jio store in Dimapur Nagaland. My SIM number is [protected].
JioFI SSID No.-JioFi_07427D
Password: e9fzvkdwba
Kindly look in to the matter and inform me accordingly.
Thanks
Regards
Dr. Meraj Haider Khan
ICAR-NRC on Mithun, Medziphema
Nagaland-797106

Top up was done on 25th June through on line for 84days package Rs.309 within few days asking me to recharge & my service was stopped on 4th July after complaining to u it was cleared only on 8th July. Out of 84 days already 4days no service in July, only by September 16th from June 25 th 84 days again asking me to recharge now, only 43 days are over.

I did recharge of jio amount 399 on 8th august via paytm. The amount got deducted but the recharge is not successful yet. Now its been 2 days and still recharge is not successful. I confirmed with paytm care too.
It says "your transaction of rs399 to merchant billdeskutil under order jpt[protected] was successful. Delivery of products or services solely depends on the merchant's service and delivery policy. Kindly coordinate with merchant for confirmation of services/ product delivery."

Dear Team,
I have recharged my jio number [protected] on 10th July 2017 of Rs. 309/- with transaction Id [protected]. As per recharge condition this is valid for 56 days from recharge date but now in my jio app showing 17th Aug. is last date to stop said number internet. I have mailed to [protected]@jio.com but no proper response received. 2 times i have talked to customer care and they told that this will automatic resolve but I am being received again and again service stop sms. Please resolve my query on urgent basis.

When 56 days will be completed from 10th July (recharge date) this is not clear and when I am forwarding mail again and again, they not reverted.

Purchased a Jiofi device on 10th May 2017, paid Rs. 999 and exchanged my airtel dongle. On which I should get 5 GB more data for 10 times on next recharge as per given T&C. Then after, I did a recharge of Rs 399 and I didn't see any type of extra data on My Voucher section to redeem it. I am asking repeatedly and waiting for a solution since 2nd August, 2017. Submitted a complain on 7th August and 48 hours are already over, but there is no solution. I cant find any other way and ported out due to such kind of dishonesty policy. I won't like to use the rest of the data of Rs.399 that I recharged recently. curse you, the pride of Jio will be demolished very soon.

Complaint Number: SR00000BTA7T

I recharged my device with 999 plan and with repeated complaints that no service is being provided they have only provided me a complaints number and even after 27 hrs no service has been provided. My jio number [protected] and my complaint number is sr00000bvxgv. It is quite a harassment and let down in services. I failed to understand what kind of company takes so much time to solve an activation issue.

Last month probably 20 th July 17 I have switched over from Docomo to Jio and paid Prime member cost and JDDD 399.

Unfortunate most of the day execpet one or two times the Jio is not working ( unable to make call and receive any calls / even unable to send the SMS )

My friends and office staff are not contacting me. For these last two weeks almost I received lot of complaints. ( You may check my income and outgoing call details ).

I have gone to Chennai T Nagar & Porur branch, but yet not rectified.

Please check and revert on urgent basis.

Cell number [protected]
Mail ID: [protected]@rediffmail.com

. I recharged the plan of rs.399 on 2 august, 2017 on our jio no. [protected] via my jio app. Our amount was deducted from the account but the recharge was unsuccessful.
Till date, i've already contacted your concerned advisors 5 times. They always give different explanations and falsely assure that the amount will be reflected back in my account within 7 days (The ' seven working days has already been completed today').
I'm highly unsatisfied by your service regarding this. At least, the assurance must be self-explanatory. I'm yet to get an assured and satisfactory action regarding my problem from your part.

Hope for the quick and swift action.

Thanks

I have recharged my my jio number through paytm, it is successful from their end and i got the operator ref no. [protected] order successful.
But i did not get any confirmation message to my jio number.
I recharged this morning at 9:40 am.
Please do send acknowledge message to my number that it is recharged.
Waiting for your response

1. Recharge amount: 149
2. Date & time of recharge: 31st march
3. Payment mode: online
4. Name of the bank: hdfc bank
5. Payment transaction /reference id: br00002zfw4a
6. Exact error message: after this recharge, i had recharged with 309 on 15th april since jio has sent me the notification that previois recharge will be carried over. 149 plan was activated on 21st april but on 26th april 309 was activated. Due to this i had not utilized the benefits of 149 plan and my money got wasted. I had complained at that time too that both plans should not be be activated silmultaneously and i had asked to stop the 149 plan and reactivate it once the 309 plan gets over in accordance with jio notification. Now that my 309 plan has expired, i was expecting 149 plan to be activated but that has not been the case. If jio had informed me in the first place with correct information that both plans will be activated simultaneously then i would have recharged only when my plan 149 had expired so that my 149rs would not have wasted