Reliance Jio Infocomm Complaints & Reviews

Myself anwesha das having phone no.[protected] reliance jio. I have recharged rs149 on 28 mar 17, 309 on 26.04.17, and rs. 399 on 24.07.17. Now they are saying rs. 149 plan will activate now and 399 after that. I asked them to refund 399 since two plans cannot be activated at the same time. They are not ready to refund.

They are changing plan according to their will, now they are saying that refund for the plans earlier paid is not allowed.

Internet was fine till i recharged. After i recharged with 399 plan, internet is very slow. I have lodged many compliant's regarding the internet connectivity issues. Nothing has been changed since. I have got a message saying we are sorry for the delay and it needs 48 hours. Next i got a message saying your compliant has been resolved in which my net is as same as before. Then i have complained regarding the issue and now they are telling to wait for 30 days. I have got one more message saying jio site will be planned in my area and that will be live 90 days. The plan validity is 84 days for 399 and as per there message i should wait till 90 days.

It is complete waste of money and time. It was better when cost of data was free. So refund my amount.

Hii. Few days ago i bought a new jio sim paying amount 498rs.. But till now it's not yet get activated. And instead of showing connectivity, the network always show emergency call. After complaining about it., near my hip centre office they send me a message telling about the sim deactivation along with the refund amount. But when i reached to the retailer for this, they denied for the same.. Kindly look into the matter and reply as soon as possible.. Along with this i'm attaching the same message which they gave to me when i complained for it..

This is inform to u that actually ive complaint about regarding of my

Reliance​ ​jio​ premium number ​​[protected].
Last 15 days over still now i'm unable to used my number properly due to 'indoor coverage issued'.. I had many times raised sr​ ​of ​ customer care & ​appellate team but did not have​ ​any​​ ​​responsibility their​ ​back-end​ ​why i don't know???
​1.​​sr00000axo3e
​2.​​sr00000b55qe
3.​​sr00000axnxx
4.​​sr00000b55qe​​
5​.​​​sr000009pwhl​
It's a totally miss managed service that reliance jio pis giving services also totally unsatisfied with the service.. I should say these organizations are charging money in regular basis for not giving any facility, they are not cooperative..

They charges for every damn thing and they are cheating the employees, organizations because they don't think about customer and they are only worried about their quarterly profit..

Such is the pathetic situation...

They talk big during the sales and once the goods sold, they pay no heed to customers problems.. Kindly do the needful as soon as possible tomorrow call back my alternative number and also nothing more else???

Please helpout me how to gets this retaliations offer urgently or i'm requesting to all team of reliance communication that please provide any solution for the same issued and escalated this matter to concern department and take action immediately also give my docket number and call my number accordingly for the customer service experience nothing more else..

Never faced this before, happened for the many times i had faced very bad service from reliance jio why i don't know?

???​this number belongs from ​calcutta​ 😎 and still now i'm in​ ​delhi location also its number from blue category​.​. But they certainly lost my faithfulness and preference... But if they have to scam people, they certainly should be a bit smarter.​.​i have given a sample of the extra additional scam fare that they charged.. Please look into matter to concern department and resolved it matter immediately and call back my number as soon as possible.

Regard's,
Sanjoy khatua

[protected]
[protected]

Sent from 'my samsung j7' smart phone

I am using jio4g with a handset Nubia N1.now since three days Volte is not functioning. Already I made a complaint but not get any remedy
I think being a good network with good facilities people are still not accepting jio as their main network. Everybody using for cheap rate.Pl make ur service reliable

My mobile no is [protected]. There are no dues but yet not working.

We are unable to make calls and surf internet. It has become useless.

My email id: [protected]@gmail.com

Thanks

G Chandra Vadana [protected]

Hi, i am atanu pal. I have a reliance jio connection since from the day of opening of jio service (4g vioce call) bearing jio connection no-[protected]. But unfortunately we are seriously facing a network issue with this server. I complaint several times. They recorded this matter as a serious note. They assured me it will recover within 6 months. Still i am facing low frequency signal or sometimes no signals at first floor of my house. I am seriously hope less in this matter. If you want to do something please do for us otherwise i will left from this connection very soon.

My jio number [protected].. Its very disgusting to say that i have recharged with 399rs on 22 july and yet i have not been able to use the services.. They always ask to recharge again.. Utter rubbish!! Its been a very worst experience with jio that i have still not received my refund. Thieves!!! When called for 100 times they always raise complaints and give me 100 different reference numbers for that complaint.. And not resolving the issue.. They promise to give a call everytime and still i am yet to receive any calls.. Liers!! I was also promised for the refund within 48 hours, 5 days, 7 days and still i am yet to receive any refund.. Refund is a far away thing, they don't even bother to acknowledge the complaint.. Its a misleading service and will advise all my friends and relatives not to use such disgusting service.. I will write on all the social sites about this misleading company who stole people's money without giving any services.. I want my refund and compensation for the waste of my precious time and money.. I will take legal actions on this company.. Please please please nobody take this service as this is a misleading company who steal money from public.. Useless company... Worst customer service.. All robots handling complaints with the same empathy sympathy statements when called.. Tired of hearing the statement when called customer service from all their advisors - sorry for the inconvenience caused!!! There are no humans handling the complaints.. They all are robots who pass the buck from one pillar to another.. I want the compensation for the "inconvenience caused" with 1000rs extra refund!!

Service request id is sr00000bj6fw

I'm using jio prepaid connection from last 6 months no any issue till that time but now from last 3-4 days my downloading speed is 20-30kbps very poor, in my sim already jio 303 dhan dhana dhan plan active. Before 1 weak my speed is approximately 900 kbps to 1mbps, so kindly request u to solve my speed capping problem..
My jio no-[protected]
My alternate no-[protected]

Hello,
I am working in magarpatta, pune-411013

In magarpatta city we are unable to use internet in day time. It shows full network but internet is not working. We are facing this problem since 20th july 2017. We thought it will sort out in few days, but it is not yet solved. Kindly look into this.

Otherwise we have to use different operator.

Thanks.

I purchased jiofi in the month of february 2017. The salesman offered me 4 free sim cards, for he gave me this idea that i'll have 4 gb per day to use. Neither i told him that i want post-paid sims nor did he bother to tell me. Now he has given me two post-paid sims with his own will. I didn't knew untill yesterday when i got two bills​ posted at my doorstep for the post paid sims which i haven't touched after the free offer ended. So i am being cheated here, for i am forced to pay for sims i haven't used at all. I am willing to report this matter to the consumer forum against jio whose delegates don't have proper kwoledge about there work or as i may dare to say it's a way of misleading customers without giving them prior knowledge that they are being given post paid sims. I may give this incident a second thought if you convince me action will be taken against that employee and i'll not have to pay for sims i haven't used at all. Moreover that salesman phone number does not exist now which was [protected] his name was ravinder. I have got bills for [protected] and [protected] each of rupees 471. These sims were registered by the name of chander shekher turki s/o makhanlal turki. Contact no.- [protected]

Jio has a messed up system. Even after 399 recharge 149 plan got auto reactivated. I don't understand how is that possible. I paid 399 but instead of activating that service they degraded the service to 149. Now after that they are not accepting that there is an issue and neither they are supporting customers with immediate fix or solution. Their solution is they will take 48 hours to deactivate 149 plan and by that time i have to spend additional money to buy booster plan. If i had to spend that much money why would i go for jio then.
Jio should either arrange for data for free since they messed up at their end and if they cannot afford that then their system should such that they are able to deactivate 149 plan immediately active the already paid plan 399 immediately over call. If over call is not possible then they should not take more than 2 hours. No other provider takes so long as 48 hours. It is still understandable that problems may happen, but consumer should not be suffering due to that. I faced issues with plans with other provider also but those got fixed immediately over call.in today's time every second is valuable and and jio is talking about 48 hrs, till then i have to manage without data or waste money. Think about users like students, low income groups how they afford this. Really disappointed.

Hello,
I am working in magarpatta, pune-411013

In magarpatta city we are unable to use internet in day time. It shows full network but internet is not working. We are facing this problem since 2/3 months. We thought it will sort out in few days, but it is not yet solved. Kindly look into this.

Otherwise we have to use different operator.

Thanks.

Sir,

My pan# afupd4317e is de-activated by the authority without citing any reason/prior intimation. I have been using the captioned pan# afupd4317e for past several years for the purpose of filing my it returns.
Surprisingly, i got to know that i have been issued with one more pan# aglpd1367j, which i have neither applied nor received the card.
As such, i request you to please activate my pan# afupd4317e & de-activate the pan# aglpd1367j.

Regards,
Pradipta de sarkar

I never applied for jio sim still got below msg today. Having plz cancel the same. I won't be responsible for this connection.

Dear customer,
Thank you for choosing jio. Your order number for new jio connection is no00003015v0.
To track the status of your order through myjio app, go to menu and select 'track order'.
If you are a mobile user, insert your jio sim in sim slot 1 of your dual sim handset, ensure that the network mode is 4g/lte and data preference is set to sim 1.
To know 'how to set up jio network' on mobile, click https://www.youtube.com/watch?v=U3HCntJ5N74

Thank you,
Team jio

I am job seekers. I want job then i have received call from reliance jio recruitment. Then i asked this is consultancy or direct company hiring so she is say it is direct company hiring. After that, next i am going for interview process when i am going to interview then hr said pay 500 rs. For selection process.
So, i want to asked you if i have money then why am i trying for job. Some days before i have no ideas so i paid 1500 rs for job in reliance jio.
I requested you please stop this type of recruitment. Thankyou

Hi,
Please check from your end as i had purchased jio fi ([protected]) with 6 month free 1 gb daily plan. But i am facing signal problem.
Not able to use proper internet surfing and not able to download as speed is less than 10 kb. Kindly check or intall a tower as not satisfied with the services you are providing as per your commitments...

Sushant manhas
V. P. O tiara tehsil kangra himachal pradesh 176214
Thanks and regards
Sushant manhas
[protected]

This is to raise an network issue facing inside mindspace it park, airoli, navi mumbai.
There is no signal at all coming inside the building wherein i am using my jio number. This issue is been raised several times but still no action has been taken, i request you to kindly look into this matter on an urgent basis as important calls not able to get and internet issue is going on since long.

Hope i will get a response with this regards.

This is regarding my jio number [protected], [protected] and [protected].

Yesterday i did a recharge online of rs 509 for my number [protected] and other two numbers got automatically recharged. How??

I tried to raise this issue at customer care, the calls have been recorded at that point in time which i want to share with you guys. The executive tried to play a very smart game by putting my call back to ivr as he failed to give me any solution.

All two numbers which are auto recharged has been blocked at the same time.

Please clarify and give my money back.

Regards,

I recharge my friend number of jio from jio money app. And they show me transaction failed then after i recharge again and recharge successful but after some times they cut money twice. I complaint about it on them care number and everytime they give me different answer. Now i am tired of them and i m complain about them. How i can give my money back???