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Reliance Jio Infocomm Complaints & Reviews

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Updated: Apr 20, 2026

Complaints 6654

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371

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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Reliance Jio Infocomm reviews & complaints page 250

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Address: Sitapur, Uttar Pradesh, 261136

I have done wrong recharge of rs. 399 done through phonepe txn. Id :
T1707250903428463832810
To [protected] (Wrong num). I have contacted jio care to reverse it to my correct number [protected]. They are saying that they dont have options to reverse my recharge. But every other telecom provider will reverse except jio. Last time i had same problem with bsnl they have reversed the amount. Why isn't jio reversing the money?

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Address: Indore, Madhya Pradesh, 452012

I am palak moryani from indore. I was take a new sim of reliance jio on 30th may 2017. I was applied online for new jio prepaid sim connection. On 30th may mr. Purushottam malviya (Premium relationship manager) from reliance jio was came to my home and they take 408 rupees from my debit card. My bank account was debited but recharge was not done. After this he say, due to some errors your recharge not done and he take cash payments 408 again in cash from me. He told me that the first transaction amount will credit automatically in my account, but i don't get refund of rupees 408 till now. I was called him so many times and also compliant at jio customers care but don't get any response. Please help me to get my refund. Jio number [protected]. Thanks

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Address: Bhopal, Madhya Pradesh

Maine date 24jul 2017 ko 399 ka reharge kiya tha jio no [protected] par
Ek bar recharge karne ke bad jio app band ho gaya
399 rs debit ho gae hai but recharge nahi hua
transection I D
JSBI[protected]IGABRZFQS8
PLS 12 HRS HO GAE MERA PAYMENT KIJIYE
THANKS

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Address: Mumbai City, Maharashtra, 412207

Website: submit complaint

Hello
My number is [protected]
I recharged this number date 23rd july 2017 509 rs 2gb per day calling unlimited,
I wanna tell you, one single call is not going without network problem call drops, internet issues is very big not able to connect 4g network speed is like 2g,
Reliance jio is totally fraud company, biggest scam ever, ban kar dena chahiye jio ke upar please help me.

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Address: Khordha, Odisha, 769001

Website: www.jio.com

My 1gb is not getting renewed everyday.
And the customer service executive are so incompetent that they dont even understand my problem.. And even if some understand, they dont know how to solve it..
My jio number is [protected].
I have some problem with this number too [protected]... The customer care executive says there is no missed call alert service available in jio.
Better i[censored] contact me in this jio number [protected]

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Address: Coimbatore, Tamil Nadu, 641001

Hello team,

I have very poor internet connection, my no: [protected], even though its show in 4g but it seems like connecting in 2g, jio signal show full but always internet is very very very slow.

Sometime voice call drop is also happening, normally it happens calling other service provider.

Please resolve these issues asap.

Regards,
Rupesh guptha n
[protected]

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Address: New Delhi, Delhi, 110003

I am getting messages that my plan is going to expire against [protected]. Please note that in last year this number was allotted to me but your store people at lodhi colony, khanna market, new delhi - 110003 denied me sim on the pretext of declining of mapping. Next day i got a verification call but could not do so. My alternate number is appearing against this number. Kindly cancel this number and take action against such people who are misusing this number. This number can be misused by anti-social elements. Your urgent action in this regard is requested. My contact no. Is [protected]. R. K. Sachdeva

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Address: Mumbai City, Maharashtra

Hi,
I have recharged twice 309 on 20th march 2017, now on 20th july my o/g calls and msg & data has been stopped as the validity of one recharge is over and i called customer care 198 on 20 july and told them about the double recharge and they said it will be activated and they raised a complaint and said it will be solved within 48 hrs, but it did not activated so i called them and asked about the complaint they said it will solved by 23rd but it did not happen then again, then i said them to connect me to their technical team tem they set me on hold for 35 min but it didnt get connected. When i asked them the said it will be okay by 24th their technical team will call and resolve my problem, but today at 24th @12:39pm i received a msg my problem will solved within 48 hrs. Is this the way to solve problem by the technical team of jio. 1 problem taken for 4 days. Or else the techical team must be on sleep. From 4 days i am facing too much problem

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Jul 24, 2017

Updated by Avi Nash1635 My Jio no is. [protected]

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Address: Sikar, Rajasthan

Sir maine jio money se 399 ka recharge kia tha jiska number [protected] h

Jiska 50 rs ka coupon nhi recieve hua h aur uske pahle bhi 3 recharge kiye the jiska benefit bhi nhi mila h

So please solve this problem immediately
Jaldi se solve kare sir

Thanking you

My jio money account -[protected]
Account name - kamlesh kumar
Email - [protected]@gmail.com

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W

Wagh Chetan

from Surat, Gujarat

Jul 24, 2017

Dear, my jio network very poor and internet speed very slow...plss quickly solved my problem ...plss sir...

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Address: 795001

Website: jio

Well aware before the date line of jio 303 offer, i did my recharge on 19 july 2017 with an amount of 399 through inb by united bank of india by ref no reliance jio/[protected] of ifsc: utbi0atlg62. The company sent me message of recharging and it makes me frustrated whether it is unreliable mode of transaction in case of jio but it never happened to others.

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S

safdsfdsfgrewaf34324

Jul 24, 2017

This is not a complaint, IT is a compliment for JIO

My jio number is automatically INTERNATIONAL roaming in malaysia.

airtel not working, airtel fraud is asking me to come to airtel center .

fraud airtel

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Address: Panipat, Haryana, 132140

Hi
I have a jio prime number and do the recharge of rs 309. I live in panipat refinery township, haryana. The internet speed is just terrible. It hardly reaches above 100 kbps when 1 gb of data is left and when that is over i hope you can understand what would be the condition. If it is a very lucky day then we get a speed of like 400-500 kbps. I hope you guys will look into the matter. People say they have forgot about buffering but i can't. You can surely understand my condition. Look into the matter. I am totally frustated with the speed.

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girirajgupta

from Gandhinagar, Gujarat

Jul 24, 2017

Network is very poor - no response from Jio care after no. of times raised this issue with customer care. it is not advisable to have Jio Connection specially in Gujarat as there is proper response from their end on any complain

S

Sivaraj c

from Korampallam, Tamil Nadu

Jul 24, 2017

My Jio no [protected] is found unable to make outgoing calls from morning hours kindly restore service early c sivaraj alt no[protected] we tried several attempts to use of service but failed to get success make sure that service restored early

B

BijendraGupta

Jul 24, 2017

Dear sir Still My Village Gonhi Jungle post Madanpur Bhedihari thana khadda District kushinagar u.p
In our village your jio 4lte siganal did not coverage to the our village and in side our house always siganal up down please kindly care to the our problem soon as possible my contact nomber [protected]

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Address: Thane, Maharashtra, 401202

Website: www.consumercomplaints.in/new_complaint

Dear sir,

I have done wrong recharge on [protected]. I have done recharge of 399 rs via on line debit card. And it showing payment is success. I have done recharge on 23/07/2017, 21:30:31.
Transaction id jhmp[protected].
Reference no br000099n6ph
My number is [protected]. Please reverse this recharge to the correct number
And solve my complaint.

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Address: Ahmedabad, Gujarat, 380058

Website: www.jio.com

I am a reliance joi customer i stay in north bopal area of ahmedabad, gujarat. There are 3 jio users in my house and all are facing the same problem of call drop, voice break we cant even contact to customer care they are also saying that even the cant hear us after colling many times they told to update to latest software update but it is already updated even they said that they are having many consumers problem from our area due to less signal so please solve these problems or we have to transfer to other network unfortunately. My no. Is [protected].

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Address: New Delhi, Delhi, 110033

Website: [email protected]

Dear sir, my jio number is[protected]. This number is registered under the prime scheme. Before two weeks, i got it recharged with rs. 309. After getting recharged. Network worked properly but since last week its network is so poor. It is giving feeling of 2g network. I am trying to contect on your customer care when this problem arise, but till now no one has picked up the call. One more thing from the starting my jio sim is unable to call directly. It is needed for vice calling app. So you are requested to look into the matter and hops that this problem will be solved very soon.

Regards,

Jagdeep kumar

New delhi.

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Address: Morbi, Gujarat, 363641

Website: Www.jio.com

Dear

When u need recharge than team jio sent me messege like this recharge and u get high speed internet

Your plan for jio no.[protected] will expire on[protected]. Recharge with rs.399 plan today and enjoy 1gb high speed data/day and unlimited calling benefits for 3 months. Click http://jio.com/r/zJ4hqjez to recharge.

When i complain slow speed than they say like this

Dear mr. Parmar,

I apologies for the inconvenience caused to you due to slow speed issue. This is definitely not the experience we want you to have with jio.

As informed earlier, regret to inform you that your location has a coverage issue. Our team is working diligently on resolving the network related issue by upgrading the network capacity and also a new site has been planned at your location. The site will be operational in 30 days.

I appreciate your patience and understanding.
For further assistance, contact us at [protected]@jio.com
Thank you,
Shivshankar ratnapuram
Team jio

Sir team jio are cheater company pls band them otherwise say them what he say when recharge get from the customer
So they must be provide said services or if fail in service they must be provide compensation to the customer

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Address: New Delhi, Delhi, 110003

I braham pal songh using reliance jio no. [protected] and i have recharged my jio no. [protected] on dated 19/07/2017 on 9:14 pm. I have received the message showing â€œsuccessfully doneâ€. But the same was not done by reliance jio and i have lodged the complaint twice with complaint no. Sr00000b6svw on 20/07/2017 at 08:01 pm, they said they refund my money or solve this complaint and goven complaince withinh 48 hours... But not take any action till date. They have again said that my complaint is delay and they register the same complaint vide no. Sr00000b910q on today i. E. 24/07/2017 at 3:29 pm. But i have faced this problem since 19 july to till date my incoming and outgoing services is not working and i have faced problems... I have not received my confirmation nor refund my money... Please help me out as soon as possible otherwise i have applied on consumer court regarding this.

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kkrocks

from Badlapur, Maharashtra

Jul 23, 2017

You may find it helpful. After contacting Jio, they did reply Me this:

Dear Customer,
Thank you for contacting Jio.
We understand that you are unable to view the recharge on MyJio app.
If you have an existing plan active on your account, then any recharge done is queued. The queued recharge will get activated only after the current plan expires. In this case, the queued recharge can be checked on your account statement under ‘Upcoming plan’ section. Account statement can be downloaded from MyJio app.
If the recharge is not visible under MyJio home screen as well as in the account statement, we request you to check your bank account / eWallet for refund status as refund is initiated for most of the failed recharge cases. You may also contact your bank/eWallet for checking the refund status. In case the money isn’t refunded, please reply to this email with the following details:
Payment Transaction /Reference ID (Usually starts with ‘BR’):
Recharge Amount:
Date & Time of Recharge:
Recharge done through (Jio.com, MyJio, JioMoney, etc.):
Payment Mode (Example: JioMoney/Credit Card/Debit Card/ Net Banking):
Name of the Bank (Example; HDFC, SBI):
If you need further help/support, you can call us on 199 from your Jio number or[protected] from any other number (toll free) or write to [protected]@jio.com
Thank you,
Team Jio.

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Address: Thane, Maharashtra, 401107

Sim card registraion failed
sir,

My mobile no is [protected] - Sim Showing registration failed

So, Plz, guide how to get Re-Activate SIM.

My alternate number is [protected]. I need this urgently as this is my registered number with my bank.

Regards,
Krishn kumar yadav
Krishna.k.y.[protected]@gmail.com

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Address: New Delhi, Delhi, 110062

Dear Sir,
I got a message on my number by JIO company that your plan for JIO no. [protected] has expired. I inform you that in past i had not purchase any jio number so from where you get my id and activate the number by my Id. please investigate and close the number by my Id.
Anil Choudhary

Jun 09, 2018

Updated by Anil2704 The matter is not resolved till yet

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Address: 011

Website: gio

Dear sir my jio mobil number is [protected]. It is not getting connected to the caller or to the net from 21jul 2017. I have tried from every angle.
Few days before it has been recharged fro rs 399. When i am dialing the number the screen just jump and do not stay thert.
Thaks
Yudhishter singh
Another mobile number [protected]. Mail id [protected]@gmail.com

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Address: Sambalpur, Odisha

I am a Reliance Jio 4G retailer but distributor is not giving SIM, recharge and used bad language my number is [protected] shop name-Muskan mobile Rairakhol, sambalpur, odisha 768106 my jio Id-[protected]
i talk to distributor but no responce sir please action for against distibutor sir help me

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