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Reliance Jio Infocomm Complaints & Reviews

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Last updated Apr 27, 2024
Complaints 6546
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Reliance Jio Infocomm Phone Numbers

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1800 889 9999
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+91 96 8555 5532
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Reliance Jio Infocomm Head Office Address

Jio Office, 33, Manak Chowk Main Rd, Manak Chowk
Ratlam
Ratlam District
Madhya Pradesh
India
457001

Reliance Jio Infocomm reviews & complaints page 250

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B
balachanderr
from Noida, Uttar Pradesh
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Refund for rejected mnp request

I had applied for mnp on 15-may-2017 at 8 pm and the order number is orn no. No00002ne67k. I also paid rs. 408= using my debit card.

The same was rejected on on 16-may-2017 at 8:30 am.

I contacted jio customer care and the agency for refund several times. I have still not received the same till date. Nobody in the world including mukesh ambani has any clue about my payment to jio.

The agency...
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R
rhcevivek
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No signal in your area

Address:Mumbai City, Maharashtra, 273304
Website:www.jio.com

Hi
Sir i took a jio sim 2 days ago. Because i was getting strong signal in my area. But yesterday suddenly signal were gone. We are not getting jio network in our area.
Please solve this issue.
Dist. Mahrajganj
Area sitalapur, Itahia mandir
Near Nepal border...
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S
syedrk
from Hyderabad, Telangana
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Sim activation pending since 10 days

Address:Hyderabad, Andhra Pradesh, 500061

Hi i had took new dongle (Wifi) device with a new sim ([protected]) on 12th june 2017 but it was not activated next day as well. I have called to jio care they suggest to change sim. Again i have changed new sim at secunderabad reliance center with new sim. It was worked for only 1 day with very poor signal strength. Then later it was stopped working again called to jio care team and same they suggested to change it for new... As on today...
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S
Sagarsaxena880
from Noida, Uttar Pradesh
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Service centre not providing service

Address:Moradabad, Uttar Pradesh, 244001

Reliance retail limited
I was purchase a new handset LYF water 8 LS-5015 from 20.nov.2016, I m facing so many problems regarding my handset and I was gone to service centre for so many times, but they do not repair my handset he said to me your handset is dead and RF cable broken that's why LCD-TP heating on charging and he was told me to get a solution in 2-3 days but no response for that side, and I was also complain your LYf helpline...
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S
Swami Ram
from Ranaghat, West Bengal
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I want to install tower in my land

Address:759118
Website:Jio.com

I have a huge area of 10000 sqft .I want to install jio tower on that place as per required Jio tower. So I request u to install jio tower on my place
Place name - 1- Bhadramunda, 759118 Angul
2- Ranja. 759118 Angul
3- Pitta. 759118 Angul
My contact number.
[protected]
[protected]
[protected]
[protected]@gmail.com
Name - Swami Ram...
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S
Sourindra Mohan Chatterjee
from Kharagpur, West Bengal
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Poor network speed at Malda English bazar town,West Bengal

Address:732102

We, the general consumer of Malda English bazar town in West Bengal are facing much trouble in respect of poor net work signal of Jio network in most of the time. As there is no service center in this district we are bound to inform through this platform.please do something for betterment of network speed....
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T
Tejashwini**
from Mangalore, Karnataka
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Jio signal is zero from past 6 days

Address:Gulbarga, Karnataka, 585102

I am a subscriber of jio. But from past 6 days there is no signal of jio network. My jio no. Is [protected]. There is no use of jio. We are not able to take the advantage of having jio. It's waste of money using jio. When there is no network we are also not able use the free calling facility and we are not able to use any of the subscribed facilities. This a very disappointing on part of such a big company. Please see to it that it is resolved...
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C
chokan
from Raha, Assam
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Bad service and product failure

Address:462042

I had purchased jio lyf flame model from authorised jio stores at bhopal. I was given a 2 years warranty. But after 6 months only problems started arising. Recently the battery puffed up. Before that the glass screen had come out. For last 20 days my wife is running around at jio service centre kolar bhopal but nobody is paying attention in attending calls. Even they are not telling where to purchase the battery and by when it will be available....
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K
k.s.b
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged twice for a same package on 8329378561

Address:Pune, Maharashtra, 411017
Website:www.jio.com/Jio/portal/recharge

I have been charged twice rs309/- for a recharge made on above jio number.
The first recharge was unsuccessful so i made second recharge, but second was also unsuccessful. On both transaction my account was debited.

Jio customer care says "i have checked your account and found that the two recharges has been successful on your number for the transaction id br000075gizh and br000075gegdand i hope you are enjoying the...
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A
Abhishek Baid
from Mangalore, Karnataka
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Sim still not activated.

Address:Mumbai City, Maharashtra, 560034

This is to highlight the trauma and pain that i have been going through since 11th june 2017 when i paid rs. 408/- to purchase a jio sim. Until now my sim has not be activated.

For last 10 days, i have been told that we are in the process of activating it, we will be activating it etc. Etc. But nothing was done. I was always apprehensive about jio and hence never got a jio sim even during the free period. Finally when i decided...
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B
Balakrishnan A
from Ponnampet, Karnataka
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Jio network and jio voice

Address:Mysore, Karnataka, 570022
Website:All most all websites

Past one week i am unable to do any through jio net work because it is totally failed to give signal in our area: mysore kuvempu nagar. I totally disappointed with jio network and jio voice. My jio number : [protected]. This is seems to be collapsing itself or cheating the valued customers. How i can do my business with jio if it continues like this. Do some thing to improve the prob lem with you lte signals....
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G
Gamalial Godson
from Chennai, Tamil Nadu
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Signal tower Problem

Address:602025
Website:Jio

I am in Thirur Area in thiruvallur District in tamil Nadu in India . in my Area there is No proper tower connection and signal . I am not able to call properly so kindly provide a new tower and give very fast speed internet to my area . We are not wealthy persons but We are studying only by this internet so provide good speed for my studies....
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Y
yash5492,
from Delhi, Delhi
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Calling and sms

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Jio

Dear sir,
I have a jio number [protected].
But I am facing a broblem last January
my number not working I am registered many complaints but not Wright response till now.
So requested to you solve my problem ASAP.

Thanks...
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A
Aniruddha Dalui
from Kolkata, West Bengal
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Network error

Address:743318

My jio mobile number is [protected]. Actually im using my internet for online gaming. Sometimes when i play games there is showing a message connection lost. But I'm in a good service area. Also this sim is giving me a speed range of 200kbps to 1.2mbps. that speed is very low for a 4g sim. Sometimes my connection getting lost. No network coverage happenes. Call quality also poor....
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B
Babuli2931
from Siliguri, West Bengal
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Jio outgoing call not going through

Address:Dhenkanal, Odisha, 759017
Website:Jio

Sir mera number[protected] sir mere nb se ek baar me call nhi lagta h aur call jab lagata hu to call kat ho jata h aur net bhi bahut slow chalta h please sir jald achha kar do mujhe bahut hi dikkat hoti h sir koi bhi emergency call karna parta h to mai nhi kar pata hu sir mera ye dikkat 4-5 di se ho rahi h aur sir net to bilkul nhi chal pa raha

Mera alter number [protected]...
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I
from Delhi, Delhi
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Network challenge

Address:New Delhi, Delhi, 110059

Hi,
I am useing jio fi and i am fcing network issue due to i am unable to use jio.
If jio is unable to resole the issue then i have to swith on other network.

I try to suite complaint in this regards but your customer exicative hussane deny to register it so please give reason for that.

Please resolve the network issue at vani vihar, uttam nagar, delhi...
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V
vijyant86
from Pune, Maharashtra
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Jio stores are not customer friendly

Address:Pune, Maharashtra, 411014

Hi jio team,
I have visited the jio kalyani nagar, pune store. The jio employee did not behave well. And i was not provided the sim because:
1. I had the printed e-aadhar copy. The store man told me that it's company's
Policy to have the adhar card and not the e-aadhar.
I dont see any logic and it looked strange to me as e-aadhar is even being used as a valid document for passport./bank account opening.
br...
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M
mpg_2009
from delhi, Delhi
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My no.incoming call not received other operator

Address:New Delhi, Delhi, 110028

My no. [protected]
My mnp date 7.5.2017
My jio sim active date 12.5.2017
But my incoming call not received any other opprator 12.5.17 to till now
I call customer care jio no.199 raised complaint 8 time but problum not resolve

Please help me

Thank you

Mata prasad...
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S
Sumeet1989
from Mumbai, Maharashtra
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Unethical behaviour and no resolution given for 1 week

Address:Mumbai City, Maharashtra, 400069

Hi team,

I bought an iphone from reliance store worth rs.82000 with a plan for 1 year free subscription to jio in dec 2016.
After using the phone and sim for 6-7 months, on 10th june 2017 my outgoing was stopped and i was told to recharge.
Have spent hours on the call with customer care, everytime i get a different reason.
Have written to [protected]@jio.com, on 10th june 2017 and all i got my reply for an email...
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P
piyush chande
from Mumbai, Maharashtra
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Removal of telecom mobile tower 4g, in residential area

Address:Mumbai City, Maharashtra, 400021
Website:www.jio.com

We, the members of the west nandanvan co-operative housing soc. Ltd. Situated at m. G. Road, mulund (West), mumbai - 400 080., hereby request you to kindly lodge complaint against reliance jio infocomm ltd, who have affixed reliance 4g tower in front of our society (Traffic island), opp. Ambaji dham temple, rajgor chowk, m. G. Road, mulund west, mumbai 400 080.

As per bmc rule for gbm tower, minimum distance of 55 mtrs from...
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