Reliance Jio Infocomm Complaints & Reviews

Dear sir, As I came to know about jio promotional offer on my headset, I registered my myself through proper channel for jio offer and got the code mentioned, I went to jio store available at City mall, Kalol.Managed by Mr.Joshi and know the procedure, they told me to visit Jio digital xpress mini and assured to got the sim, nearby to their store, when I was visited there they told me sim was not available, when I was back with my query and to meet Mr.Joshi there staff misbehaved with me and not sort out my query to get the sim.while the jio express mini in charge was directly black marketing sims with some bribe amount in market.Kindly help me by sorting out this issue, Please do needful Regards Shashank Bhardwaj

Respected Sir/Madam
I have purchased lyf flame 1 mobile on[protected] and got jio sim free (Jio Sim No
[protected]

But the jio sim has not activation. I
have purchased the mobile phone & sim card is not providing any
assistance in this manner. He didn't responds to the call, even his
manner of talking is not professional in any sense. The other persons
in the store also are not helping in this manner.
I have...

Mera mobile samsung j2 pro hai isme get jio sim ka option nahi aaraha he. Me jio customer care Ko phone kiya to hu none bole ki Hamlog ke pass eye mobile ka list nahi hai.isliye aapke mobile me jio sim ka option nahi aaraha he aap ko kab ayega nahi ayega tab tak wait karna padega.sabi 4g mobile me offer code de raha hai aur samsung j2 pro me nahi deraha hai.pls hep me

I have seen many complain in this site related to my issue...I purchased a sim on 22 aug on digital mini store in rewa (M.p).And i got d msg reltd to application number
Dear Customer,
Thank you for choosing Jio. We have received your application for new connection. Your order number is NO00000491XO.
Thank you,
Team Jio
And still my number is not activated ...then on monday i got d msg...
Dear Customer, Due to overwhelming response to our Jio Preview Offer, there may be some delays in activating your connection. We will inform you via SMS once your JIO number [protected] is ready for televerification. Thank you, Team Jio.

Seriously not expected this cheap thing from reliance group...You disappointed me...
Plz m writin dis complain in ur website...
Plz atleast take some action because m not alone...Mny are fcin sme prob...

Dear sir
I am Nabul konwar from Sivasagar Assam. I have buying a lyf mobile and jio connection from your sivasagar office. already i submitted my all documents photo and money. but till date my connection is not active . i contact your employee for this issue but your employee not good respond. please help for this issue .

Buying Date 29 august 2016

Hi this is Rangrao P.Mirajkar i had purchased jio sim Kolhapur Relaicne Office Laxmipuri, last on 23.08.16. My jio mobile no is [protected] . I not received active sms.sir plase cheque my jio no.& please active jio no.sir me kolhapur ke office me gaya tha laken unone jawad diya ki agle 5 dino me kard sur ho jyaga phir sir aaj 7 va din hai lakin abhi tak card sure nahi huha hai sir please active sim card my request.

Hi this is ravi shankar i had purchased lyf flame mobile from home shop -18 on 14.08.2016 after that i had taken reliance jio 4g sim from reliance digital exepress shop, police colony, anishabad, patna on 20.08.2016. My jio mobile no is [protected]. After that i had received an sms on 27.08.2016 at my telenor mobile no.[protected]stating that the application was received and order no was no00004p9z6. After that again i had received a message through sms at my telenor mobile no. [protected] stating that "due to overwhelming response to our jio preview offer, there may be some delays in connection. We will inform you via sms once your jio number [protected] is ready for televerification" but till date my sim is not activated. Request to do the needful for early activation of my jio sim no. [protected]. Thanking you.

Respected sir/madam
I have purchased lyf flame 1 mobile on[protected] and got jio sim free (Jio sim no. [protected], & registered mobile no. [protected].
But the jio sim has not been activated till now. The salesman (Mr
Ashwini - mobile no. - [protected]) of your reliance store from whom i
Have purchased the mobile phone & sim card is not providing any
Assistance in this manner. He didn't responds to the call, even his
Manner of talking is not professional in any sense. The other persons
In the store also are not helping in this manner.
I have also mailed my problem at [protected]@jio.com but they also not
Provided any assistance. I also tried to lodge a complaint on
[protected] on your tollfree no. Ie [protected] but they pick the call
After 1 hour and register a complaint (Complaint no. Sr0000013yrp)
But they also hve not done anything in this manner till now.
Due to these kind of pathetic services i have made a complaint in the
Consumer forum (Complaint no. 11136).
I am fed up with these kind of pathetic services provided by you. I am
Unable to use the mobile phone.
So i am requesting you to either take the mobile & sim card back and
Refund my money or to activate the next 24 - 48 hours.

As per the news Jio sim is suppose to be free but all Reliance stores are charging money for the sim. Some are charging Rs.100, Rs. 200 or even Rs.300. Just want to bring to everyone's notice about this fraudulent activities going on. Is it that RELIANCE is fooling common man by saying free sim but later asking for money.

I am really not understanding now whether one should trust on the company Reliance or not.

Hi this is Prashant Pai vaidya i had purchased jio sim and lyf flame handset from Top 10 in vile parle east on 20.08.16. My jio mobile no is [protected] . I received an sms on 29.08.16 stating that the application was received and order no was 00000516PK however sim still not activated. Been to Top 10 store 5 times and spoke with Maneesh who handles the activations for Jio he garunteed it will activate by 31.08.16. It is the 1st of September today and now I have still not had the sim activated. I am going to go to consumer court if the sim does not activate in the next 2 hours . I have advised Top 10 about the same as well.
I hope you can work on the same and get the sim activated or else I will be taking this further.
Regards
Prashant Pai vaidya
No -[protected]

I take new connection vide SIM no-[protected] dtd-18th August'16. I got a message dtd-26th August'16 regarding order number-000004HNXR after that still i have not got any response. I had called many times local reliance manager ([protected]) but he told to wait. I had called reliance customer care no-[protected] & they had provided a complain no-SRT00000163WK dtd-27th August'16 but still my sim not activated.

Pls response & arrange to activate the same asap.

Thanks & Regards

Dharmeswar Deb
Mob No:-[protected]

Digital express, jamalpur Ludhiana, Punjab Not giving preview sim. I have gone there 3 times, but they are not giving sim, making excuse that sim is not coming from company.
I want to say that, if this kind of service is being given before start of commercial operation then what will will be scale of problems after start of commercial operation of Reliance Jio.
If you people don't have sim don't make headlines in news that free preview offer is available.

I have took a sim card on 24/08/2016 my Jio number is this. [protected]... I got my order on the same date of filling up the form.. .and i receive again a delay message on 29 August.. After this i contact to the nearest Jio office... As i give full information to the manager and he told. Me that i have no any idea about this we have Done your order and when your number will turn on we don.t know about this.. ..so i want ask you that why all making us fool and all over the customer.. ...
Contact no. [protected]

I had purchased lyf flame 1 phone on 26 august from reliance digital treasure island indore. They told that jio 4g sim coming with it will get activated in two days. Today is 1 september sim hasnt activated yet. No further updates no communications it's so frustrating. My registered mobile number is [protected] and jio sim not active is [protected]

I received a sms on my registered mobile number that

Dear customer,
Thank you for choosing jio. We have received your application for new connection. Your order number is no000004rixz.
Thank you,
Team jio

Bill details are below
Tressure island mall, m. G. Road
Indore, madhya pradesh-452001.
Store contact no:[protected]
Service ph:[protected]
Cin no: u01100mh1999plc120563
Cash memo — retail invoice
—
Your tech expert
Id: 60214429
—
Your happiness basket
—
Itemname qty amt (Rs)
—
Lyf flame 1 white 1 3931.00 v6
Ean#:[protected]
Imei number: [protected]
Lyf earphone 1 107.00 v6
Ean#:[protected]
Lyf charger 1 161.00 v6
Ean#:[protected]

Dear sir,
I have purchased samsung a7 (6) on 17.08.2016 and submitted the bill of my handset with reliance jio office at kurukshetra but till date sim has not been activated and i have contacted the local office and they told me that they have updated the all documents on the reliance jio site but of no avail. Reliance jio no. [protected] was alloted to me but not activated till date. I have made many calls on many reliance jio customer case toll free number but i is very bad practice has been adopted by the reliance company that they dont pick the call of customers. I have no way to register my complaint with reliance jio and against reliance jio.

Kindly do the needful.

Regards
Vivek vashishth
Contact: csvivek. [protected]@gmail.com

I have took a sim card on 24/08/2016 my number is this. [protected]... I god my order on the same date of filling up the form.. .and i receive again a delay message on 29 August.. After this i contact to the nearest jio office... As i give full information to the manager and he told. Me that i have no any idea about this we have Done your order and when your number will turn on we don.t know about this.. ..so i want ask you that why all making us fool and all over the coustomer.. ...
Regards.. .. Arkam.. Contact number [protected]

Reliance Jio — About sim activation


Reliance Jio Complaints; my contact no [protected]
I purchased a new Jio SIM on 25 August. Jio sim no [protected]And i got this message on 27 August:

Dear Customer,
Thank you for choosing Jio. We have received your application for new connection. Your order number is NO000004OZD0.
Thank you,
Team Jio

Its more than a FIVE DAY now and Connection is still not activated.
And no further communication from them.

I visited the store 4 times but nothing done

Reliance Jio Complaints; my contact no [protected].
I purchased a new Jio SIM on 22 August. Jio sim no [protected]And i got this message on 25 August:

Dear Customer,
Thank you for choosing Jio. We have received your application for new connection. Your order number is NO000004CYUJ.
Thank you,
Team Jio

Its more than a week now and Connection is still not activated.
And no further communication from them.

I visited the store 4 times but they are also not cooperating...

Hello jio team,

This is ramkumar, i bought jio sim card on 22nd august 2016 form “reliance digital xpress mini”
Address: no 223/ guduvancherry, 1, chennai theni hwy, mahalakshmi nagar, chennai, tamil nadu 603202 phone:[protected]”

Almost 8 days crossed, till now my sim card was not activated, i approached the above mentioned “reliance digital xpress mini stores” many times. but i didn’t receive proper response from them. they are not even considering to check my caf form status. i never seen such service from other service providers. normally sim card will be activated within 4 hours. i understand due to high demand it may take some time. but 8-10 days is not normal. i’m a fan of jio but due to this service am really frustrated, my main concern is why the reliance retailer not able to check the caf status or not able help me in this card activation.

I have provided my jio sim card details for your reference. i want it to be activated asap. else help me to get back my address proofs details.

Note: so far i didnt receive any email or communication regarding the sim activation.

Jio mobile number : [protected]
Iccid :[protected]
Imsi : [protected]

Thanks & regards,
Ramkumar

I purchased a new jio wifi device and sim on 21 august. And i got this message on 23 august:

Dear customer,
Thank you for choosing jio. We have received your application for new connection. Your order number is no000003ypfz.
Thank you,
Team jio

Its more than a week now and connection is still not activated.
And no further communication from them.

I visited the store 4 times but they are also not cooperating.