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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Reliance Jio Infocomm reviews & complaints page 39

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I
iamalishaikh
from Kaiga, Karnataka
Nov 3, 2021
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Address: Mumbai
Website: www.jio.com

I have been eagerly waiting for Jio to start its fiber services in my village.
Jio has laid down fiber cables underground in december 2020, now it is November 2021 and still no progress have been made. Jiofiber services are yet to be started in my village. This is a HUGE delay.
I request Jio to start its jiofiber services in my village soon.
Area Pincode = 581400
State = Karnataka
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    A
    ArunPandya
    Nov 3, 2021
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    Address: Mumbai
    Website: www.jio.com

    My Jio number is [protected] I recharged my Jio plan wrongly twice on 3rd august 2021 although i paid twice they didnot activate my one plan paid extra and was in que on 27th October when my plan expired i was on Airport and without my plan activation i was very much in trouble for Taxi booking and making urgent calls. it started again only after i paid and recharged again on 29th october 2021 when today i called customer care they are bluffing and saying plan was already activated. they are lying and not giving proper information and behaviours are stupid. i want them to fine with a huge panelty i want answer from them in writing that why my plan was not activated at that time
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      H
      HermitGirl2
      from Kolkata, West Bengal
      Nov 3, 2021
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      I had recharged for my Jio plan 199 yesterday (02.11.21), the day before expiration. I recharged from my IndusInd bank app like I always do, and the amount was deducted. I also got a notification that was the recharge was successful. But after my plan ended today I was shown that I don't have any plans!

      Where did my money go??

      I had to recharge once again to keep the internet ongoing, which was successful.

      Refund my money (marked by 1 in the image)! This is deceit!
      +1 photos
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        P
        Prem shop
        from Thiruvananthapuram, Kerala
        Nov 2, 2021
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        Address: complaint no SR000017CNYM

        Not getting internet from 01/11/2021 morning. complaint registered through WhatsApp complaint number. As per SMS scheduled an engineer visit at 5 pm on 01/11/2021. I am still waiting for the engineer.
        Today they again rescheduled to 02/11/2021, 4 pm.
        The technical service of Jio fiber is very poor, They won't come on scheduled time. (This is my past experience)
        It is very difficult and tedious to contact their customer care number
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          T
          tirath_raj
          Oct 31, 2021
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          These are fake website on the Internet that is harmful to people and also I have fallen into the trap of this website and lost a lot of my money. I request you to close this website as soon as possible and take legal action on it. Thank you

          https://digitaltower.co.in/
          https://digitaltowers.co.in/
          https://jiodigitaltower.net/
          http://towerjio.in/
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            8
            8468048399
            Oct 31, 2021
            Resolved
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            Resolved

            Address: KHADRI MADIYAON SITAPUR ROAD LUCKNOW , 226020

            I have applied for jio fibre at my house so i called one of your jio sales person . He checked my location n thn told me that u will get wifi here . So i did e-kyc for jio connection but at the time of online payment payment wasn't been successfull so he insisted me to transfer money to his account he will pay money from his account on my behalf .
            But now they cancelled my order next stating that address issues . And my refund amount is also credited in his account . Thn contact him he told me he will return my money bt after sometime he start giving excuses n stop picking call n now block my number too.
            I felt like being cheated here
            Please look into this matter .
            I have also attached the screenshot of my payment to him . Or screenshot of
            My connection appointment .
            Nov 1, 2021
            Complaint marked as Resolved 
            Company has told me to wait for 21 days if after that money is not refunded by him . Thn they would forward the complainant to concerned department . Bt sir the sales person is not not receiving my calls or even block my number . He has no intention to return my money . First he told me give me your UPI he will send my money i gave him he send 1 rs to confirm my UPI and told me to send my money later bt after that he just stop picking calls or block my number on whatsapp . Issue is not even considered
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
            Nov 01, 2021
            Updated by 8468048399
            Why company is not taking any action against the sales person he cheated me . Now also not returning my money .
            Or tell any process that how will get my money back .
            This is just ridiculous .
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              S
              Sureshkrchandra
              from Dhanbad, Jharkhand
              Oct 29, 2021
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              Sir,
              I have done recharge through my jio app using paytm upi
              my upi referance no.[protected]
              in paytm its show money send to reliance jio infocomm limited
              its also show id -- reliancejioinfocomm.
              [protected]@citibank

              money is deducted from bank
              recharge not happen till yet
              no any message come from there
              sir look my matter
              recharge not done or not sowing in my jio app or message come
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
              Oct 29, 2021
              Updated by Sureshkrchandra
              Sir,
              I have done recharge through my jio pos
              lite app using paytm upi
              my upi referance no.[protected]
              in paytm its show money send to reliance jio infocomm limited
              its also show id -- reliancejioinfocomm.
              [protected]@citibank

              money is deducted from bank
              recharge not happen till yet
              no any message come from there
              sir look my matter
              recharge not done or not sowing in my jio app or message come

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                A
                Anilkam
                from Dehradun, Uttarakhand
                Oct 29, 2021
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                Address: E-7 IIRS Colony, Kalidas Road, Dehradun

                On 6 Oct 2021 Jio Broad band connection booked but till date installation not done.
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  J
                  Jajao
                  Oct 29, 2021
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                  .
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                    M
                    maHE1993
                    from Sultanpur, Madhya Pradesh
                    Oct 28, 2021
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                    Address: Amrethu dadiya kadipur sultanpur
                    Website: Amrethu dadiya kadipur sultanpur

                    Sir six sim close Karna hai
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      A
                      Askari Rizvi
                      from Bansi, Uttar Pradesh
                      Oct 28, 2021
                      Resolved
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                      Resolved

                      Its more than a month now when i deposited my router and services were discontinued almost 45 days ago.

                      Still i haven't received my security deposit back which should have been transferred 15 days ago or before that.

                      I am continuously chasing jio fiber team and they haven't done anything yet.

                      My back details are correct which they earlier confirmed.

                      Please help

                      JioFiber Service ID[protected]

                      Thanks
                      Nov 7, 2021
                      Complaint marked as Resolved 
                      Its resolved.. Thanks for the help
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                      Just to also bring to your notice that service is very bad for jio fiber in noida and i had to disconnect the connection bcz they didn't performed the relocation and i had to complaint and requested thousand times. They kept on rescheduling it without contacting so i ended up raising the line cancellation request and now they are not returning my security deposit even after safely returning the devices. Its more than a month now.
                      Askari Rizvi's [Complaint's author] reply, Nov 7, 2021
                      Its resolved now.
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                        P
                        Pari09
                        from New Delhi, Delhi
                        Oct 26, 2021
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                        Address: Jio Infocomm
                        Website: www.jio.com

                        I did the recharge on 23rd October 2021 for RS 149 in my Jio number but even after 2hrs didn’t got the recharge amount activated on my number. I verified my bank account through which recharge was done and money seems deducted. Till today I haven’t got the refund for my deducted amount of Rs 149 in my bank account. Finally I did another recharge of same amount and that seems done.
                        There’s no way we can contact jio customer service and talk to them about issues. There’s only a help chat which has pre defined answers for the customer issues.
                        I expect refund of my money in my bank account asap as this is not a way to deal and snatch your customers money.
                        My mobile number- [protected]
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                        Oct 26, 2021
                        Updated by Pari09
                        Recharge reference number- 825615
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                          S
                          Suyash2505
                          Oct 26, 2021
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                          I have complaint many time in jio customer care but they did not do any think we are face slow internet issue in my are since last 4 to 5 month we all are students and we have to take online classes.
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            D
                            deepakmahla
                            from Jaipur, Rajasthan
                            Oct 25, 2021
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                            Address: Reliance Digital

                            I had applied for jio fiber connection on 16/10/21 and jio representative came within 1hour to collect money and i paid him Rs 2475, and received Order No NO0000J1J9MW and aince then continous rescheduling appointment messages has been sent by jio, feeling cheated because jio representative said that it will be installed today, now no one is responding or even picking up call. Such a fraud company, please provide me with some solution.
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              B
                              Bhanu Sangat
                              Oct 25, 2021
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                              Fake offer and joining letter

                              Address: Falt no-714, type-1, gulabi bagh, delhi-110007

                              Sir my name is bhanu pratap I have got an call from ruhi verma about this job she had taken my interview for the post of store incharge. after selection she pitch on call to pay 850rupees for offer letter and I paid 850rupees in account no.[protected] IFSC code-sbin0011174 according to her for getting this job. After that she transferred my call to tara Kashyap she told me you have to pay 2100rupees security ammount for getting joining letter...
                              +1 photos
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                              V
                              Vimsraj
                              from Chennai, Tamil Nadu
                              Oct 24, 2021
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                              So many times Jio team booked an uninstallation appointment, but no one visited to resolve this issue.

                              Jio Number - [protected]
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                P
                                Pratik Kumbhar Pk
                                Oct 23, 2021
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                                Address: Moglai Lane No. 6 Dhule Maharashtra India

                                Jio fiber is available at my neighbors building but note to me why is this comparison. They are saying vendor is not ready to work their then how you gaved connection to my neighbor. It's not fair.
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  A
                                  Aparnakris
                                  Oct 23, 2021
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                                  This is to state that I recharged for Rs 2399 through My jio app to a wrong number .kindly refund as soon as possible.
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    M
                                    Mahesh Kalidas
                                    Oct 23, 2021
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                                    Address: Thakurli East

                                    Every time there is power cut in my area I lose jio internet after 30 minutes.

                                    Since when did phone and net connection became electricity dependent?

                                    Why only Reliance Jio has this problem. I have alternate connection with Vodafone and their net is seamless.
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      mohinishnandwana
                                      from Harda, Madhya Pradesh
                                      Oct 23, 2021
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                                      Address: Bhopal Peer Gate

                                      I have asked for sim replacement for my deceased mother, its been 3 months since i asked for it. And everytime i call jio office Bhopal they delay it saying it will be done in 3-4 days and they forget. I am in urgent need for sim. I am not gonna go there each day and beg for the same. Jio office bhopal people are just lazy.
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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