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Reliance Jio Infocomm Complaints & Reviews

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Updated: Apr 20, 2026
Complaints 6654
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371
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6283
Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 39

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S
Sakthivel ana
from Chengalpattu, Tamil Nadu
Dec 2, 2021
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Dear Sir,

This is Sakthivel from Chennai.

I was wrongly recharged to Mobile Number:[protected].

Recharged Amount: Rs.2498
Transcation No: BR0006XGHE4Z
PRIM ID: [protected]

I have contacted Reliance Digital, Chrompet and Enterprise support, Customer support. They are not helping me with this issue.

I have sent mail regarding this issue. They are not responding.

This is my half month salary.

Please understand my Situation and reverse the payment.

I am Jio Customer for last 4 years.
I am trusting the Jio.

Please check and reverse the payment.

Thank you sir.
Dec 11, 2021
Complaint marked as Resolved 
Jio reversed the payment. Thank you Jio and customer complaints.in.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Dec 11, 2021
Updated by Sakthivel ana Issue resolved
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    J
    Joy Sao
    from Bengaluru, Karnataka
    Dec 1, 2021
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    No one contacted me at the designated time for installation appointment again. Please refund me the money back soon.
    I don't want want your jio fiber it's taking too much time. Seems like a scam as I already have paid 3 months amount. take necessary action by Tommorow.
    I will post the screenshot of the call history to prove nobody contacted me. And the money I paid.
    Jio is rescheduling my installation appointment repeatedly from yesterday
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      A
      Ari45678
      from Delhi, Delhi
      Dec 1, 2021
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      I have been receiving daily calls from a person from these numbers [[protected], [protected]]. I picked up their call few times and told them not to call me, they said they wanna talk to me and they are still calling me daily. I blocked their number through my device but I still receive notifications which i want to be stopped.

      I have 2000+ calls in my blocked call history from them.

      Thanks
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        S
        SDGOEL
        from Hyderabad, Telangana
        Dec 1, 2021
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        I am a JIo Fiber user from last 6 months but never happy with their services, every time there is a connection dropout, slow speed and recently no internet. When complained 100 times no one responds and bothers and close the ticket without resolving. My internet is not working again from last 6 days and have called numerous times and they keep adding 24hrs executive site visit. Today i met the executive standing out and he told he cannot give a connection as there is some construction work happening. I have to call customer service and speak. So there is no internet and they don't give my prepaid money back. What do i do where do i go
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          A
          ashwini19a
          Nov 30, 2021
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          The amount of rs 599 has been deducted from my account but recharge not done
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            M
            Mary Angel
            Nov 28, 2021
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            The plan was not appropriate but money was deducted..account was debited by 100 rs.kindly give back my money.i have shared receipt
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              R
              Ramyams95
              Nov 28, 2021
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              Resolved

              Fraudulent call from [protected] and [protected] for KYC updation. They asked us to install anydesk application and recharge Rs. 10. By that time, they dragged password for net banking. Then they transacted Rs. 2000 but we didn't disclose the OTP.
              Nov 28, 2021
              Complaint marked as Resolved 
              Fraudulent call from 9827942181 and 7044233765 for KYC updation. They asked us to install anydesk app and recharge Rs. 10. By that time, they dragged password for net banking. Then they transacted Rs. 2000 but we didn't disclose the OTP.
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                P
                Pravin Mangle
                from Pune, Maharashtra
                Nov 27, 2021
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                Address: C15 YASHOMANGLE SOCIETY , LINK ROAD , CHINCHWAD PUNE 411033

                Dear Sir,

                We have taken the JIO FIBER connection BEFORE one month but after 2 days, the connection has not been working SINCE 25 DAYS .

                After several reminders and email to jio fiber customer card, no one bothered to resolve the issue and any engineer visit did not happen .

                We are facing a huge loss due to net connectivity as we have disconnected all alternative broadband connections.

                My child is facing issues in attending school classes, my wife is doctor and she lost customer base completely even she is not able to attend online seminars and my share market trading stops .

                request your intervention to resolve issue

                Regards
                pravin mangle
                [protected]
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  A
                  abhishek&96
                  from Sanawad, Madhya Pradesh
                  Nov 27, 2021
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                  सारी रिलायंस जिओ में नेटवर्क प्रॉब्लम बहुत आ रही है पर रिलायंस जिओ कस्टमर केयर हमारी बात नहीं सुन रहे हैं।
                  सर हमने कंप्लेंट लिखवा कर थक चुके हैं। कॉल सेंटर अधिकारी के रिलायंस जियो को पर अभी तक मेरी कंप्लेंट सॉल्व नहीं
                  Plz help
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                    S
                    SR Mobile Martz
                    Nov 26, 2021
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                    Recharge successful ,but not activated in my number

                    I had recharged my jio number [[protected]] for the 199 rs plan
                    on 25th of November2021, well in advance before the due date. I did not receive any sms from jio confirming the recharge and myjio app also. Retailer showing 199 successful message, retailer third party application(novopay), nobopay customer care number [protected], novopay mail id: [protected]@novopay.in .using for recharge, but retailer is good, he is only helping for them....
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                    A
                    AJAY KUMAR BHALOTIA
                    Nov 26, 2021
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                    Since last 3 months i want to migrate my Post Paid connection to Jio Prepaid COCP Plan. But there is not one to help on this. The Agent who completed all the formalities is unable to explan the reason for the delay. Already 4 times Porting Code Generated and Expired. Every time he come up with a difference reason for non processing of the 2 connection. I failed to understand why Reliance is not able to add 2 more in the existing 10 connection.
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      V
                      Vishwa8284
                      Nov 25, 2021
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                      At - Chikkadinni
                      Post - Toranadinni
                      Taluk - Maski
                      Dist - Raichur
                      State - Karnataka

                      Kindly fix this issue it may helps a lots of children to study well, and job holders to work...
                      So kindly add Jio network tower in my village ASAP...

                      I hope you will respond in a good way for this issue...

                      Thank you...
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        V
                        Vishwa8284
                        Nov 25, 2021
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                        Address: India

                        Hi sir, / madam

                        I am from Karnataka and we are facing very bad signal problem in my village kindly I request you to solve the issue by adding a signal tower in my village ASAP, it will help us to make our children educational life better...

                        From - Chikkadinni
                        Post - Toranadinni
                        Taluka - Maski
                        Dist - Raichur
                        State - Karnataka
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          K
                          [email protected]
                          from Jamshedpur, Jharkhand
                          Nov 24, 2021
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                          Address: Jamshedpur

                          My name is shankar kumbhar . I am From sonari, jamshedpur, Jharkhand. I am jio sim user as well as family member also use jio sim last 5 years. We are getting some network issues also. My major concern is maintain bellow.
                          My plan validity remaining 3 day but when ever i call to some one then getting welcome ivr to said me your plan validity expire in 3 days please recharge now to continue your service. Its repeatedly to me in English and hindi after 1 min call connect to some one. Kindly stop that type of harassment. Mobile number- [protected], [protected]
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            K
                            Kandikattu Sreedhar
                            from Raipur, Chhattisgarh
                            Nov 23, 2021
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                            Address: @jio4g care
                            Website: www.jio4g.com

                            JIO 4G Network coverage is not available in the following address:- Rajeev Swgruha Colony, Kothur, Nellore, Andhra Pradesh State, Pin code-524004. Landmark is near Kendriya vidyalaya. Kindly provide quality network coverage of JIO 4g on the above address please.
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            JIO 4G Network coverage is not available in the following address:- Rajeev Swgruha Colony, Kothur, Nellore, Andhra Pradesh State, Pin code-524004. Landmark is near Kendriya vidyalaya. Kindly provide quality network coverage of JIO 4g on the above address please.
                            Reply
                            JIO 4G Network coverage is not available in the following address:- Rajeev Swgruha Colony, Kothur, Nellore, Andhra Pradesh State, Pin code-524004. Landmark is near Kendriya vidyalaya. Kindly provide quality network coverage of JIO 4g on the above address please.
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                              S
                              Sandeep715
                              Nov 23, 2021
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                              Address: Village Sinod dist Ratlam pin 457441

                              Sir mere area Village Sinod post dhikwa dist Ratlam 457441 me pichle 1 year se network ka bahut issue aa rha he hamne complent bhi ki bahut baar costemer care par lekin wo har baar ek naya jhut Bolte he or sahi se jawab bhi nhi dete sir ham jio ke bahut purane costemer he isliye aapse request he sir is network ke issue ko dur kar dijiye sir
                              Sir hamare area me ek bsnl ka network kaafi saalo se laga hua he lekin wo band hi rahata he kabhi nhi chalta to kya aap waha par jio ka adjustment nhi kar sakte sir kuch bhi kariye sir lekin problm ko dur kar dijiye me aapka aabhari rahunga..??
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              Public grievance app download Kari complaint Karo turant jawab milega
                              Reply
                              Sandeep715's [Complaint's author] reply, Nov 28, 2021
                              waha bhi kar di lekin abhi tak koi reply nahi aaya waha par bhi bs under prosses aa rha he jaane kab meri problm ka solution hoga...
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                                N
                                Nina Hazarat
                                Nov 22, 2021
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                                Address: Maker Chambers IV, 222 Nariman Point, Mumbai, Maharashtra, India

                                I recharged the wrong Jio mobile no.(which was on my myjio app]
                                this number has not worked for more than a year].
                                I didn't realize what had happened. because Jio Nos are so similar.
                                Jio has turned around and said it is their company policy not to refund wrongful recharges.
                                I recharged for Rs.1299,
                                I think Jio should return my money to the original bank source.
                                The No. I recharged to is [protected] This No. has not been in use for more than a year.
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                Nov 25, 2021
                                Updated by Nina Hazarat                                 Reliance Jio Infocomm has still not reversed the charge.
                                Dec 11, 2021
                                Updated by Nina Hazarat                                 Reliance Jio Infocomm has still not reversed the charge. or contacted me, they cannot take money for a service which cannot be provided.
                                Dec 17, 2021
                                Updated by Nina Hazarat                                 Jio not reversed charges.
                                Dec 17, 2021
                                Updated by Nina Hazarat                                 Jio not reversed charges.
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                                  P
                                  Prajwal kumar savalagi
                                  from Gulbarga, Karnataka
                                  Nov 22, 2021
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                                  Website: www.jio.com

                                  I recharged my jio no.[protected] with 599 plan using Google pay (upi) amount was deducted from my account but recharge is not received yet.
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  Jio number [protected]
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                                    S
                                    Sumitesh
                                    from Ranchi, Jharkhand
                                    Nov 21, 2021
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                                    The request for relocation for jio fibre (in the same city) has been raised on 1st Nov, 2021 and it was rescheduled 8-9th times still there is no engineer visit for relocation. Relocation Address- 301, Radha Krishna Residency, Hatma, Near Premsons Motors, Kanke road. Pin code - 834008. After the failure of relocation raised many times, I had to take new connection which will cost me additional money.
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                    Nov 21, 2021
                                    Updated by Sumitesh                                     Relocation request for jio fibre was confirmed on 21st Nov 2021 at 10 AM IST, still there is no engineer visit happened till now. Customer representative was unsure about the engineer visit and just giving tentative time for today (21st Nov, 2021) anytime.
                                    Nov 22, 2021
                                    Updated by Sumitesh                                     My jio fibre relocation request was again rescheduled on 22nd Nov, 2021 at 8 PM but like always, there is no trace of engineer for the same. However, for the new connection request (which I had to take forcibly because I wanted uninterrupted service), the engineer visit happened within 24 hours. So, it is completely understood that engineers are available but they are only booked for a new connection but not available for relocation of my jio fibre device. This is very unfortunate and pathetic.
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                                      S
                                      Santhosh .D
                                      Nov 20, 2021
                                      Resolved
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                                      Resolved

                                      Address: Anna nagar Mainroad,Madambakkam,Chennai-600126
                                      Website: www.jio.com/fiber.html

                                      Hi, I am Dhenu G.I am an jio fibre user for 3 months .My jio fibre connection got disconnected 2 times in this last 3 months.Once it got disconnected due to an technical issue 5 days ago and registered complaint in jio customer care but still the issue havent been resolved..Its very worst ...The engineer response was in a negative way ...Its very bad response not picking the phone too..they keep on saying the issue will resolved in next 24hrs but it always get postponed ...
                                      Nov 20, 2021
                                      Complaint marked as Resolved 
                                      Problem solved
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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