Reliance Jio Infocomm Complaints & Reviews

I Yogeswararao Using Jio Sim Since Last 3 Years And At The Same Number Using Around 15 Years, My Sim In The Same Of M Prasanthi My Wife.

Recently My Wife Passed Away Due To Covid-19, The Sim Is Blocked And Again I Apply All Documents Application Is Rejected

Hello sir. in my vilage most uses jio network bust now verry network problem in my village 1 jio tower 3.5 km near my village but not network conecting very vell so plz
my contec numberis +91 [protected]

Dear sir / medam

I'm an jio User than 2.5 years, my village most users in jio number. I want to inform you there is very low network in my Village aria with high I complained v. twitter there is no solution, Your network tea nothing after much complained, I hope my request in your priority and I hope it'll be fixed soon,

Thanx and Regards
Pruthvirajsinh shaktisinh zala
Address (vilage) - ravapar nadi
District-morbi Pin Code- 363642

My Number- [protected]
Alternate Number [protected]

I'm Mahaveer, my jio number is [protected] i have complete behalf or my all village jio user that we all are not getting proper network at pincode - 306502, village - Wandar.
I have completed multiple time in jio customer care services but didn't get resulation.

Called up customer care asked to change my billing date as want to manage my expenditure dates on a particular week from my salary payment, to ensure I am able to closely monitor my expense and there is a proper spending pattern. I am willing to pay additional charges if required but getting an answer to a request which is not complex to handle is not fair treatment to a customer and I believe this is an autocratic behaviour.

I had recharged my jio number three times with the same plan(Rs.239, 1.5gb/d), all recharges were successful and the amount of 3recharges deducted from my account .But only two recharges are being shown on the myjio app.

My name is Dhiraj Dahale. I have worked in Reliance Jio for Landbase activity in Karve Jc7 (Pune) and Lonavala Jc under MR. Darshan Baldota. But due to some mistake made by Mr.Anil Desai ( now left organization) I didn't receive my salary which is from 15th sep to 28 oct 2021.
I have filed the complaint but I'm still waiting for your response. Seriously, toxic people I have ever worked with. They only want daily sales productivity but don't care how employees are suffering.

Hi sir madam I have a problem in my Porting i ported my number [protected] from Airtel to jio but jio porting employee toke my upx message and went off after 4 days my network droped he put fake id and actived my number without my knowledge now my number is not working please checkout it now contact us [protected]

By mistake I had done recharge on wrong Jio Number and immediately contact to Jio customer care but not getting any response from Jio customer care nor any proper way to register a complaint at Jio 198 IVR option.

Customer service is only formalities but actually there is no response to customer..

Please help to cancel the transaction and do the needful for refund (if possible)

Request please treat customer service on topmost priority rather than only sales, unable to understand why customer care are updated if call not connected to customer care executive after waiting for an hour.

I've recharged a jio number using google pay on 14th February 2022. Money has been deducted but no confirmation from Jio. Please provide information to get refund at the earliest
I'm attaching a screenshot with this complaint

Jio is fraud and scam company, I have bee seeing for long that they consume data and message come your 50% ad 90 % data consume without using any such network or download. They just want us to recharge every time with top us. and where is 4G network? 2 GB data just finish in the morning. This has happened many time.

I made a cancellation request to jio fiber the day after I ordered it through customer care. They said the cancellation request is posted and the amount will be refunded.But even after several days the cancellation is not initiated and I continuously get calls for installation from Jio.

Service id : NO0000KEMI14
Name : Raghul S
Registered mobile: [protected]

I took my Jio pre-paid connection on the 3rd of Feb 2022 and ever since, I check my data early in the morning by dialling 1299 and also from Jio app. It shows I am entitled to only 1.3gb out 1.5gb. This is each and every day. I have reported this to Jio care and they have not bothered to contact me back. Now I notice that I am unable to reach their contact center since the option to "Talk to advisor" is conveniently missing in the IVR.

Dear Sir/ma’am,
I’m valuable customer of jio since 5 year. Recently my iphone got replaces by new iphone by authorised service centre in which I was using jio as e-sim after getting new phone, I went to reliance jio store at rdc raj nagar, Ghaziabad (U.P) for reactivation of e sim. So they denied to reactivate it as my surname got changed after my marriage which was held on September 2020 and I bought sim 5 year ago before my marraige. In which my surname was paternal’s surname now it got change although my adhar number, DOB is same as it was before. As a Indian women every women’s surname get change after she get married in different family. In support of this legal register marriage certificate which is issued by Indian Government by court. I’m surprised and disappointed why jio telecommunication is not accepting my present adhar card as my identity proof which is issued by Indian government.
I’m forced to do this complaint as I didnot get any satisfactory answer from jio team.
Kindly see into this problem do the needful as soon possible.
Thanking You
Dr. Khushboo Yuhanna

I am using jio sim as my primary number.Since a month I am not able to receive any sms from any number.So that i called jio customer care (ie 198).A customer care executive joined the call and asked the issue, Before completing my explanation about the issue she declined the call.I don't know why this happened.Then i tried once again and the same happened to me once again.He declined the call before me explaining my issue.This is not fair.I want my issue resolved immediately.Because sms are important for me.

As i had made recharge of rs 1559 to jio number [protected] my amount deducted from my account to reliance jio compay but recharge do not reflect and so there after 2 hour i have made another recharge of rs 205 in same number it processed sussceful so what about my 1559 rs recharge

I have booked Jio fiber connection on 02/02/2022 and theyscheduled the installation on 06/02/2022, it has not been installed until today even after frequent calls to the sales representative, The KYC representative being a person named Yash Bhatnagar, I had paid 1500 as security deposit.
The Order Number for Jio Fiber connection is NO0000KANUAU
Customer Installation Address:
AMAN PETWAL
Flat No: M80
Bldg: M80Mdda Society
Soc: M80Mdda Society
Sec/Loc: KEDARPURM
Street: MDDA COLONY
Area: KEDARPURM
City: Dehradun
State: UTTARAKHAND
PinCode: 248001
Contact# [protected]
[protected]@gmail.com
Relationship ID: [protected]

It is to intimate that after several complaints registered with Jio Fiber on the connection [protected] no resolution provided by the company on lost internet signal from 3rd february 2022. The request id is SR000018OBJJ that was generated on 3rd february after taking guidance on jio care customer support but resolution was not provided till date.

Regards
Rohit Raj
[protected]

Three to four months back based on the option in JIO app, i had visited the jio Sion store to change ownership rights from myself to my son as mentioned in the app . In the store i was informed, provision is not there, I called the customer care they told me to try another store, which i did i visited Antop hill branch of the jio store, there as well they told me its not possible, i cqlled customer care from there itself from both sion store and antop hill store, and they argued but the issue was not resolved . so i contact the appellate email id and contact number, at first i was told to go to Dadar Ranade road store there they are transferrign it i went there as well and they told me its not available now the back end team is working on it and asked me to contact them after one week, after one week i was told its not yet updated, so i contacted the appellate number, now he told me, that option is not available, i explained him its mentioned in the app and read it out to him, he informed me that feature is not available now and suggested to transfer to some other service provider . this is really shocking if you App mentions ownership rights transfer is available for blood relative, why its not being done at the stores . Can you help or at least delete it from the app, i wasted four months following up for this . its highly unprofessional on the part of JIO mobile .
I hope this is the right forum for this complaint if not then please help and forward to relevant id
Regards

Arvind Shettigar email id ([protected]@yahoo.com)

Jio is providing a very slow internet connection at our village. We suffering in poor internet speed for a week in every month. It's a huge problem to us. Please help us. Thank you..