Reliance Jio Infocomm Complaints & Reviews

I had recharged for the 599/- pack on 1st august through yono app. The plan is not yet activated and my call services was suspended. I had to recharge again through myjio app.
Kindly look into the problem and refund the deducted amount of 599/-

Aug 16, 2020

Complaint marked as Resolved

The company did not contact me

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Aug 05, 2020

Updated by Pbans no one has contacted yet.

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I want to know rejection reason of online transfer claim (Mhban[protected] against uan[protected].

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I have recharged a plan of 129 instead of 199. So please cancel the 129 plan and i'll be benefited by this.

If also refund the recharged i'll be more beneficial to you.

Thank you.

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Address: H NO-260-B CHANDRALOK COLONY, ALIGANJ LUCKNOW

Sir
I would apprise you with the fact that i have done wrong recharge of amount rs.399 on mobile no [protected] instead of my no [protected] orn is[protected] kindly recharge same on my correct jio no [protected]

Thanking you

Sudhanshu srivastava
[protected]

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I had recharged my jio number [protected] for the 2599 rs plan on 31/07/2020, well in advance before the due date. I did not receive any sms from jio confirming the recharge and it's not reflected in myjio app. I made the payment via amazon pay and the money is debited from my account. Please resolve immediately.

Repeating the details
Mobile no: [protected]
Date of recharge: 31/07/2020 in the evening
Mode of recharge: through myjio app and hdfc netbanking
Amount of recharge: 2599

Regards,
Ranjitha

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Actually i got call from a lady who is an employee of reliance jio infocomm limited. She provided me the form for joining but also taken money from me as a security amount.

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I have recharged my jio number on 27/07/2020 for Rs.199 which gives 1.5Gb data at 4G speed for 28 days. I used jio servics for 2 days but from 29/07/2020 they are not allowing me access the service.When i chek my profile on jiofi login they are showing that i have not recharge.I am attching bank statement regarding payment which is done via net banking.

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Jul 31, 2020

Complaint marked as Resolved

they refund back my money

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Worst experience with Jio fibre
Fraudsters

From last six months I am trying to get jiofiber connection. In this connection, I have sent multiple mails to jio fiber and made many calls to customer care. However, no support i could get from there also. I kept on contacting area jio team again and again. On 20th July, 2020 finally one person from Jio team named MR. Rahul kumar([protected]) from sector 51 Noida, Uttar Pradesh asked to me pay the connection fee and I have made the payment accordingly. After that he promised to come in post lunch hours to complete the installation process but he had not come. Since then I am ringing him but he is not even receiving my calls and now blocked my number.

Order number- NO0000EJVWU7

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Address: Town-sarthebari,Dist-Barpeta,State-Assam, pin-781307

Sir
I am a customer of jio. My jio number is -[protected]. I recharge my jio number to enjoy good service. But last 15 days jio is supplying worst quality of 4g network in our place. Due to worst quality of network i am not able to upload a video in youtube. If i upload a 900 mb video in youtube it takes approximately 28 hours. Can we call it 4 g network? Jio is cheating us by supplying worst quality network in our place. Jio should remember we are not consuming jio service in free. Than why jio cheating us? I request to jio if you don't provide better quality of 4 g network in our place than please close your service in our place. Why you harrasing us?

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Jul 30, 2020

Updated by Gitu Barma Please provide better quality of 4 network .Till now Jio is supplying worst quality of 4 network in our place.

Jul 30, 2020

Updated by Gitu Barma Please provide better quality of 4 g network.Till now Jio is supplying worst quality of 4 g network in our place.

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Jio has two standard answers for poor speed
1. you are in a poor coverage area even though your sim might be showing alll bars so your speed is low.

2.. you have good signal strength but there are more number o[censored]sers so the speed is low

There is no way they look into any issue it is like make do with whatever is available. if it works then fine if it does not just too bad.

As a policy they do not register any complaints at customer care on deficiency of service

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Initiated porting from jio to bsnl scince 4 days. Porting has not done till date

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Address: Town-sarthebari,Dist-Barpeta,State-Assam,pin-781307

Sir
What is the reason Jio is supplying poor quality of 4 g network in our place?Is Jio know that we are not consume Jio service in free? We recharge our Jio number to enjoy good service from jio.Please check the 4 g network speed in our place. The name of this where we facing this issue is Town-sarthebari, Dist-Barpeta, State-Assam, pin-781307.please do something otherwise you close your service in our place.

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I done transaction on 6th March 2020 with sbi credit card with rs 2643 double deduction of amount when I complaint sbi credit card they dispute the issue they are telling it is merchant fault they are telling me to pay the due and indicating that it is merchant fault I can send you the proof

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Address: Town-sarthebari,pin-781307, Dist-Barpeta, State-Assam

Sir,
I have honour to inform you that in our place jio's 4g network speed is too slow. Due to low speed of 4g network we are unable see jio tv in our place and we are unable download film from internet.in our place if we download a hd film from internet it takes approximately 26 hours. You can imagine the speed of 4 g network in our place. Sometime we are unable to make call due to bad network. If jio is unable to supply better quality of 4g network than jio should close their services in our place. Why jio is harss us? The name of this place where we facing this issue is-town-sarthebari, dist-barpeta, state-assam, pin-781307. Do needful immediately otherwise close your service in our place.

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I have received job offer sms job work from reliance job and i was received call from mentioned phone no is [protected] due to some financial reasons i was refused job offer and
Request cancelled mentioned sms job
When the other person heard this while talking from other side from reliance jio mumbai he starts using abused language and point me on religious comment..
And call me many times and bothered me to joined sms job work due to this i suffered a lot from menta pressure..
Please do something and make some action on fraud peoples..
Thanks and regards
Mohammed sameer

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Jul 26, 2020

Updated by sameer mohd I have received job offer SMS job work from reliance job and I was received call from mentioned phone no is [protected] due to some financial reasons I was refused job offer and
request cancelled mentioned SMS job
When the other person heard this while talking from other side from reliance jio Mumbai he starts using abused language and point me on religious comment ..
and call me many times and bothered me to joined sms job work due to this I suffered a lot from menta pressure ..
Please do something and make some action on fraud peoples..
Thanks and regards
Mohammed Sameer

Jul 26, 2020

Updated by sameer mohd Please do the needful

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Address: BGPPL colony, Ashti Q no -E-54

Network problem and interest speed and recharge 555 but service is not good and online classes should start but jio network problem plz solve [protected]

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Address: Pune

I have been facing an issue from past few months.

My jio data gets automatically exhausted without using it. This has happened several annoying times before too. How can 1.5 gm of my pack exhaust during 30 mins of a movie. Now without connecting to any laptop and auto updates which is off on my phone and not watching videos it gets consumed within few hours. This is clear cheating.

I am getting mentally harrasssed because of this jio stealing my internet that too in lockdown.

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R

Raj O

Jul 24, 2020

Explain me how 1.5 GB gets exhausted in 30 mins of a movie, where one can watch a full season of a series in 1 GB only i.e. approx. 5 hours of streaming. I need a detailed explaination for this.

Jio scam 1.5 GB is 30 mins streaming.
Other service providers 1 GB is 5 hours streaming. How?

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Address: Jhajharia nirman office, near pusauli, dist.- kaimur , bihar

I recharge data pack 251. Which gives 50 gb data for 1month. But before 15 days data speed not working. Most of time i am facing slow network speed.

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Address: Mumbai

Hi, i have wrongfully recharged my number with the wrong plan and paid with lazypay so didn't get a chance to cancel it too can you please reverse the recharge. It has not been activated too. The number on which recharge is done is [protected]. The recharge amount is 249.
I've attached the screenshot of the transaction email.

Thank you
Pankush
P. [protected]@gmail.com
[protected]

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I have been using my jio number for many years now. I am currently staying with my son in australia. I had gone to visit him but am stuck there because of the current situation. I found out today that my number has been deactivated and alloted to some one else. I have been using this number for a long time now and this number is linked with my pan card, aadhar, bank statements etc. I am afraid that the new owner will have access to sensitive...

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Reliance Jio Infocomm Complaints & Reviews

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Reliance Jio Infocomm reviews & complaints page 73

recharge amount deducted but plan not received

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online pf transfer claim rejected

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Recharge of wrong plan

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wrong recharge of amount rs.399 on mobile no 8299078990 instead of my no 8299048990

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Recharge isn't reflecting

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I have got fraud job call.

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Unable to access services

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Jiofiber not installed even after full amount is paid

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worst quality network is supplying by jio in our place

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Customer care does not even register a complaint for poor network speed

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MNP regarding

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Jio's 4 g network speed is so bad

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Deduction of double amount of 2643

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Jio is cheating us

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Complaint about fraud sms job

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Network problem 1 month

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Fraud stealing of data cheating harassment.

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For slow network

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wrong recharge done accidentally

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My number has been allocated to someone else without any intimation

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