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Reliance Jio Infocomm Complaints & Reviews

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Last updated Apr 27, 2024
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Reliance Jio Infocomm Phone Numbers

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1800 889 9999
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+91 96 8555 5532
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Ratlam
Ratlam District
Madhya Pradesh
India
457001

Reliance Jio Infocomm reviews & complaints page 73

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U
Udaya Sankar C
from Chennai, Tamil Nadu
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recharge 594 plan and i am not able to use it in my mobile

Address:India

I have recharged 594 plan without noticing it is for jio phone, as it was mentioned in the main page in jio app. I wanted it to be reversed to my account. Since, i don't have jio phone to use it. Jio should mention it in before recharge. Kindly cancel the recharge amount and revert it back...
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D
DrSatyanarayan Soni
from Powai, Maharashtra
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my remote and jio fiber is not working and mobile not getting internet

Sir, my service id for jio is[protected] and my jio mobile [protected]. Myself a senior citizen working as an advocate at ujjain. My mobile is not getting internet since two months. My jio remote is not working since last day. Kindly send someone and solve the problem. My bsnl mobile no. Is [protected], address is 38, mitra nagar police colony indore road ujjain m. P india....
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DrSatyanarayan Soni
from Powai, Maharashtra
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my remote and jio fiber is not working and mobile 9340001358 is not getting internet

Dear sir, i am a senior citizen. My service no. Of jio fiber is[protected] and jio mobile no. Is [protected]. The remote of jio fiber is not working today and the mobile is not getting internet since two months. I contacted on the mobile number of your officers but no response. They are saying that lodge the complaint on [protected] but nobody is receiving there. Pl send someone to correct this situation. Dr. Satyanarayan soni advocate,...
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L
luv_varun
from Delhi, Delhi
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+91-1179631023 // Facing speed interruption since 15 days

Address:Reliance Jio Infocomm Ltd. RK Four Square, Building Number – 4. DLF Cyber City, Phase – 2 Gurgaon - 122002 Haryana
Website:www.jio.com/fiber.html

This is to inform you that I had been facing serious internet speed issues in the month of May and June, for which I had raised the concern to customer care via call (Service ID : SR00001197OP). For such disruption, I was promised by the Customer Care executive on the call that I shall be duly compensated for such period of inconvenience by extending the validity of my plan by 15 days.

So, kindly provide the promised extension...
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Sir, i have recharged a wrong number [protected] instead of my correct number [protected] via amazon of rs.555. I request you to please cancel the recharge and refund the amount. The orn number is [protected]. The recharge was done on 22 june 2020 around 10 am.
Please this is a humble request for you to refund the amount on amazon or recharge the correct number instead for the same plan...
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P
Ptafrrp Bhargava
from Powai, Maharashtra
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Data usage

Jiofi number [protected]
I activated the rs. 999 plan of 3 gb data per day on 21 june 2020 at 1742 hrs.
I started watching a serial on amazon.in
At 1800 hrs i was informed that i had used 50% of the data
At 1808 hrs 80% was consumed
At 1811 hrs 90% was gone
At 1812 the the entire 3 gb was exhausted.
In between i did check my rediffmail account,
In 29 minutes the 3 gb data was all consumed/br...
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P
Ptafrrp Bhargava
from Powai, Maharashtra
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Lp[fi

Jiofi number [protected]
I activated the rs. 999 plan of 3 gb data per day on 21 june 2020 at 1742 hrs.
I started watching a serial on amazon.in
At 1800 hrs i was informed that i had used 50% of the data
At 1808 hrs 80% was cinsumed
At 1811 hrs 90% was gone
At 1812 hes the entiew 3 gb was exhausted.
In berween u did check my rediffmail account,
In 29 minutes the 3 gb data was all consumed/br...
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S
sujeet rathour
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Rs 199 vapas n karne ke sambandh me

Maine 15 june 2020 ko rs 199 ka jio plan apne mobile no. [protected] par karwaya tha lekin activate n hone ke karan mujhe bahut pareshani sahan karni padi eske bad maine kai bar jio care me complain bhi ki lekin n to mobile recharge hua aur n hi mere rs 199 vapas kiye gaye. Fir mujhe dusri bar 19 june ko rs 199 ka jio plan majburi me karwana pad gya.
Reliance jio ne mujhe pahle rs 199 ki koi service nhi di hai isiliye mujhe rs 199 vapas...
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Address:Mobile No. 9013144667

My mobile no: [protected] on which rs 151 is to be refunded
Rs 151 home work plan mistakenly recharged on my mobile [protected] by me due to wrong data available in google portal through mobokwik wallet vide vide ref no br0004r2dsz5 dated 07 jun 20. As per google information it was showing that this plan cater for 30 gb data and unlimited voice calling. But after recharge my outgoing voice call could not be done, so i contacted customer...
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S
sammullain
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jio gallery staff

Address:Nagpada, Mumbai 400008

Dear concern
I visited jio gallery nagpada branch,
The staff made us wait for 45 minutes. They closed the gallery to do some banking work.
After making us wait for more than 45 minutes your staff named mr. Ashar taken a porting customer who just came and breaks the queue, i went inside and asked him why he allowed this customer, who broke the queue and went inside. Your staff replied he has taken appointment, when i...
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Address:madurai, tamilnadu

I recharged my jio phone with a plan of 155 got confirmation message, but while making a call, it asks us to recharge again....
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V
Vishk2930
from Powai, Maharashtra
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recharge not successful, payment deducted from my bank account

I recharges my jio plan on 3rd june 2020 with amount of 199/-, till date my deducted amount not credited back to my bank account, transaction id number[protected], thr net banking,
Please do the needful at earliest,...
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I recharged jio for 599 from my jio app through google pay on 14th june, 2020. It was a successful transaction but still recharge not reflected, kindly check the issue and refund the amount....
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D
Devi36
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jio recharge not reflected

I have recharged for 599 on my jio app through google pay on 14th june, 2020. The money deducted, but recharge not reflected still now, kindly check this issue and make refund for me...
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S
Shashanketw
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My jio privacy

There is a big issue in my jio app, someone linked my my jio account in his device by a fraud way. Now i'm not able to remove my account from his device. He got my all details of calls, sms and data. There is no option for remove my number from another device. That is a big privicy issue for all jio customers. Company have to fix that issue quickly.
Thank you.
Shashank sharma...
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V
veeruu
from Hāora, West Bengal
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Jio Internet is not working suddenly

Address:Karekatte, pincode:577544

Location: karekatte village and post pincode: 577544
State: karnataka
District: davanagere
Taluk: channagiri

Jio internet is of speed 2 kb/s to 10kb/s. I have tested with myjio application, it tells everything is working fine. But internet s is very slow sometimes. Even i tried reboot of the device but the same results.

Please provide good internet services as we have faith in jio. Please...
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L
lala lambu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Abusive call by mobile number 7099403626

महोदय
मैं अनन्त कुमार, n. P. व पोस्ट-हथगांव, थाना-हथगांव, जनपद-फतेहपुर उत्तर प्रदेश (मो.नं.-[protected])का निवासी हूं, मेरे फोन पर मो.नं.-[protected]से किसी व्यक्ति का फोन आया, जो अपना नाम संतोष...
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I wrote to Jio Care, on 17th April 2020, that my Jio sim services (like calls, messages and internet) are not working, with subject "Calls, messages, net not working since yesterday, plan is active".

In that email chain, I had provided all the necessary information asked to me. But nothing from their side fixed the issue. In the end I was told that a complaint has been raised with reference number SR0000110VNT.
br...
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Jio is calling unnecessarily, multiple times, to remind us to recharge for our prepaid plan. We know about it and don't want jio to remind us. After the plan has expired, we surely know and don't need jio to call and tell us to recharge. We would recharge if we want to.
Take strict actions against jio....
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M
Manikanta Jaipal
from Chennai, Tamil Nadu
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wrong recharge refund

Address:bangalore

Hi sir,

I have wrongly recharged for 307 today june 16, 2020 on my number [protected], this recharge works only on jio phone reference no: br0004suddzn.

I do not have jio phone, kindly reverse this so that i could recharge with the right jio plan that works in non-jio phones.

Regrads,
Manikanta jaipal
Ph: [protected]...
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