Submit a Complaint
Claimed

Reliance Jio Infocomm Complaints & Reviews

www.jio.com
1
Updated: Dec 14, 2025
Complaints 6621
Resolved
369
Unresolved
6252
Bad πŸ˜• It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Reliance Jio Infocomm

Reliance Jio Infocomm reviews & complaints page 84

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Hydrasun
Apr 12, 2020
Report
Copy

Address: Khetua,Paschim Medinipur
Website: www.jio.com

Sir please help me.in my area, here internet service is very bad. And also network quality is very bad.
Sir in this lockdown situation we can stay at home, and trying to access internet, but jio's internet service very is bad like hell.
I complained their consumer helpline number thousands of time.
But they tell me same words.
"sir we work at our internet service please be patients"
This problem is going to last 9 months, but they couldn't improved their services.
Please sir help me.
Me and my all neighbour's are very angry on this kind of bad network service.
Please sir help me
πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™
+2 photos
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Apr 13, 2020
Updated by Hydrasun But where is the improvements ?????
😑😑😑😑😑😑😑

Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shaivya Kushwaha
    Apr 12, 2020
    Report
    Copy

    Sometime it happens that without using data on jio. The message from jio comes that i have used 90 percent of data. For ecmx today it happen, i was watching a show of 20 mins on you tube at 360px.in between the message came that i have used 90 percent of the data. How is it possible?. I am not downloading anything so how is it possible that justvwatching a show for 20 mins can exhaust a 2 gb data.
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Nandhusant
      Apr 11, 2020
      Report
      Copy

      Address: Krishnagiri

      I recharged 555 Rs plan for data pack in modem ..i dn't have android mobile to check up..But the transcation of rechrge of amt is deducted from my bank account ..So i request u to recharge successful to my numbr as soon as possible..
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        Nagendra Singh Jadaun
        Apr 11, 2020
        Report
        Copy

        Respected sir/madam
        My jio no. Is [protected] and i am the user of jio company since last 2 years. Every time i had faced the issue is regarding net speed. I had contacted customer care and every time they told us that your issue will be resolved within 4 hours due to high users in your area. Really means if the user is high then you have to take responsibility. Because you are a growing star. I am living at jhinjhak, kanpur dehat (U. P). And my area pincode is 209302. Please sir it's my humble request to take an action this type of issue. They all are making us fool.
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          kushal mandal
          Apr 11, 2020
          Report
          Copy

          I recharged with rs 555 pack today via Google pay.the transaction was done but the recharge is not reflecting on the number and keeps saying that I don't have any valid pack.please resolve the problem soon as possible.attaching the transaction details.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Dinesh11160
            from Jaipur, Rajasthan
            Apr 11, 2020
            Report
            Copy

            I have made a purchase of rs. 555 voucher through my voucher option in jio app and made payment through google pay money got debited and I have not received the voucher I need this it's very urgent for me
            +2 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              Harshith Prad
              Apr 10, 2020
              Report
              Copy

              Address: 7,7 th cross b Street Magadi main road Bangalore 23, Magadi main road

              I have recharged wrong plan please cancel my plan 153 please please Jio
              And I have recharged in debite card
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Ayush RΓΈy
                Apr 10, 2020
                Report
                Copy

                The Internet speed of jio is getting slower day by day
                I hardly can even open up a google page in my home
                I cannot even play online games
                I have started to hate jio
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Hardeep Joshi
                  Apr 10, 2020
                  Report
                  Copy

                  I had recharged my jio number [protected] for the 555 rs plan
                  On 10/04/2020. I did not receive any sms from jio confirming the recharge. I am unable to make any outgoing calls in spite of recharging it well in advance. Please resolve immediately.

                  Details of recharge :
                  Requested by : re*[protected]@hdfcbank
                  Paid from : icici bank *18
                  Status : successful
                  Bank reference id :[protected]
                  Done via amazon (Got a voucher of 50 via upi recharge)
                  +1 photos
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    niaz877
                    Apr 10, 2020
                    Report
                    Copy

                    Address: Draba buffliaz, Surankote poonch

                    I am Niaz 08/04/2020 mobile number [protected] recharge failed but money deduted to my amount please immediately refund
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Aditya7470
                      Apr 10, 2020
                      Report
                      Copy

                      Address: Old RTO office road , meghdut nagar, Keshav kunj colony, 108

                      On the morning of 10/08/2020, [protected] from an unknown name got a call on this number and it was said that your SIM is being discontinued. Thus I understood that this is a case of cheating, then I refused to give OTP to that person, then that person started abusing me.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        Tanish133
                        Apr 9, 2020
                        Report
                        Copy

                        I did recharge of international roaming as i was leaving for canada on 4th april 2020. But as all the flights are cancelled i am not able to go to canada anymore and please refund my money as my plan is not yet activated as it will activate if i reach canada.
                        I am not leaving to canada anymore i request you to please refund my money.
                        My plan is of rs 1100.
                        It still shows it is my upcoming plan and not yet used. It is of my no use. I request you to process my refund.
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Pradeep987
                          Apr 8, 2020
                          Report
                          Copy

                          Address: Reliance jio

                          I called 198 for queries...After hanging the call he called me with his personal number and abused me.
                          +1 videos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            T
                            t jagan
                            Apr 8, 2020
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: House number 10-14-17/2 bharath nagar, r.l nagar, rampally, telangana 501301

                            I have done my Recharge twice but they are not activated please check [protected] my number my reference number are IGAILAAXN5, IGAILEBXL6 please activated it refund my number
                            +1 videos
                            Apr 8, 2020
                            Complaint marked as Resolved 
                            Please activated my plan and refund my account
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Nidhi27
                              from Kolkata, West Bengal
                              Apr 7, 2020
                              Report
                              Copy

                              My Jio Fiber Plan was expiring on 14th April 2020. On 6th April 2020 i had recharged since my data was exhausted. I have got SMS of plan activation but the same is not updated in My Jio app and net is also not working properly.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                Helma Martin
                                Apr 7, 2020
                                Report
                                Copy

                                I got the JioFi3 (JMR540) on March 20 with sim ([protected])I have valid plan of 3 GB+with calling and message benefits everyday, but from 06/04/2020 (monday), I not able to use the Jio data .I request you to help me in this situation.I located in Chennai
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  [email protected]
                                  Apr 7, 2020
                                  Report
                                  Copy

                                  Address: Jio, India

                                  Pl update the recharge done on date 2nd april 2020 for rs 555 for mobile no. [protected] via bhim application and the transaction id is[protected].
                                  This recharge is not reflecting in plans on same mobile no.
                                  Since this was not reflecting and the mobile plan was expired, another recharge of rs 149 was made which was successfully updated.

                                  The issue of rs 555 where money is deducted from account and recharge plan is not updated, pl credit into jio account with same plan and update it.

                                  I already wrote e mails to "care", "[protected]@jiomoney.com"; but no reply and resolution heard.
                                  I hope to get it resolved here.
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rajarajan Madesh
                                    Apr 6, 2020
                                    Report
                                    Copy

                                    I have done a wrong recharge and the reacharge amount's benefits will reflect in my account after 14th april, 2020 only. I am requesting jio customer care to cancel it before but they are not agreeing to cancel it, pls do the needfull to get my recharge amount of 599.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      Naresh2479
                                      Apr 6, 2020
                                      Report
                                      Copy

                                      When I recharged 399 on date 04/04/2020 it's unsuccessful but 399 deducted my account
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        samar93
                                        from Kayankulam, Kerala
                                        Apr 6, 2020
                                        Report
                                        Copy

                                        Registered email id: sama. [protected]@gmail.com
                                        My jio fiber router has picked up by an engineer on jan 8, 2020. Engineer has taken the working condition router. Initially they told that i will get the refund after 15 working days. After so may follow ups, they told that i will get the refund after 45 working days. But now (After 3 months) they are saying that the router is not in working condition and they will not give the refund. They are trying to cheat me. Please help me to get the refund.
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                        View replies
                                        I am a customer of jio cellular network.recently i faced lot of data inturupted even i recharge extra data plan.plese ensure my problem.when i tried to intaract with online, they showed poor responce.
                                        Thank you
                                        Reply
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Bharat Sanchar Nigam [BSNL]
                                          1.9
                                          (15972)
                                          Reliance Infocomm
                                          1.2
                                          (235)
                                          Tata DoCoMo
                                          2.7
                                          (9255)