Submit a Complaint
Claimed

Reliance Jio Infocomm Complaints & Reviews

www.jio.com
1
Updated: Dec 14, 2025
Complaints 6615
Resolved
369
Unresolved
6246
Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Reliance Jio Infocomm

Reliance Jio Infocomm reviews & complaints page 84

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Harshith Prad
Apr 10, 2020
Report
Copy

Address: 7,7 th cross b Street Magadi main road Bangalore 23, Magadi main road

I have recharged wrong plan please cancel my plan 153 please please Jio
And I have recharged in debite card
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Ayush Røy
    Apr 10, 2020
    Report
    Copy

    The Internet speed of jio is getting slower day by day
    I hardly can even open up a google page in my home
    I cannot even play online games
    I have started to hate jio
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      Hardeep Joshi
      Apr 10, 2020
      Report
      Copy

      I had recharged my jio number [protected] for the 555 rs plan
      On 10/04/2020. I did not receive any sms from jio confirming the recharge. I am unable to make any outgoing calls in spite of recharging it well in advance. Please resolve immediately.

      Details of recharge :
      Requested by : re*[protected]@hdfcbank
      Paid from : icici bank *18
      Status : successful
      Bank reference id :[protected]
      Done via amazon (Got a voucher of 50 via upi recharge)
      +1 photos
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        niaz877
        Apr 10, 2020
        Report
        Copy

        Address: Draba buffliaz, Surankote poonch

        I am Niaz 08/04/2020 mobile number [protected] recharge failed but money deduted to my amount please immediately refund
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Aditya7470
          Apr 10, 2020
          Report
          Copy

          Address: Old RTO office road , meghdut nagar, Keshav kunj colony, 108

          On the morning of 10/08/2020, [protected] from an unknown name got a call on this number and it was said that your SIM is being discontinued. Thus I understood that this is a case of cheating, then I refused to give OTP to that person, then that person started abusing me.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            Tanish133
            Apr 9, 2020
            Report
            Copy

            I did recharge of international roaming as i was leaving for canada on 4th april 2020. But as all the flights are cancelled i am not able to go to canada anymore and please refund my money as my plan is not yet activated as it will activate if i reach canada.
            I am not leaving to canada anymore i request you to please refund my money.
            My plan is of rs 1100.
            It still shows it is my upcoming plan and not yet used. It is of my no use. I request you to process my refund.
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Pradeep987
              Apr 8, 2020
              Report
              Copy

              Address: Reliance jio

              I called 198 for queries...After hanging the call he called me with his personal number and abused me.
              +1 videos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                t jagan
                Apr 8, 2020
                Resolved
                Report
                Copy
                Resolved

                Address: House number 10-14-17/2 bharath nagar, r.l nagar, rampally, telangana 501301

                I have done my Recharge twice but they are not activated please check [protected] my number my reference number are IGAILAAXN5, IGAILEBXL6 please activated it refund my number
                +1 videos
                Apr 8, 2020
                Complaint marked as Resolved 
                Please activated my plan and refund my account
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Nidhi27
                  from Kolkata, West Bengal
                  Apr 7, 2020
                  Report
                  Copy

                  My Jio Fiber Plan was expiring on 14th April 2020. On 6th April 2020 i had recharged since my data was exhausted. I have got SMS of plan activation but the same is not updated in My Jio app and net is also not working properly.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    Helma Martin
                    Apr 7, 2020
                    Report
                    Copy

                    I got the JioFi3 (JMR540) on March 20 with sim ([protected])I have valid plan of 3 GB+with calling and message benefits everyday, but from 06/04/2020 (monday), I not able to use the Jio data .I request you to help me in this situation.I located in Chennai
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      [email protected]
                      Apr 7, 2020
                      Report
                      Copy

                      Address: Jio, India

                      Pl update the recharge done on date 2nd april 2020 for rs 555 for mobile no. [protected] via bhim application and the transaction id is[protected].
                      This recharge is not reflecting in plans on same mobile no.
                      Since this was not reflecting and the mobile plan was expired, another recharge of rs 149 was made which was successfully updated.

                      The issue of rs 555 where money is deducted from account and recharge plan is not updated, pl credit into jio account with same plan and update it.

                      I already wrote e mails to "care", "[protected]@jiomoney.com"; but no reply and resolution heard.
                      I hope to get it resolved here.
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rajarajan Madesh
                        Apr 6, 2020
                        Report
                        Copy

                        I have done a wrong recharge and the reacharge amount's benefits will reflect in my account after 14th april, 2020 only. I am requesting jio customer care to cancel it before but they are not agreeing to cancel it, pls do the needfull to get my recharge amount of 599.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Naresh2479
                          Apr 6, 2020
                          Report
                          Copy

                          When I recharged 399 on date 04/04/2020 it's unsuccessful but 399 deducted my account
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            samar93
                            from Kayankulam, Kerala
                            Apr 6, 2020
                            Report
                            Copy

                            Registered email id: sama. [protected]@gmail.com
                            My jio fiber router has picked up by an engineer on jan 8, 2020. Engineer has taken the working condition router. Initially they told that i will get the refund after 15 working days. After so may follow ups, they told that i will get the refund after 45 working days. But now (After 3 months) they are saying that the router is not in working condition and they will not give the refund. They are trying to cheat me. Please help me to get the refund.
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
                            View replies
                            I am a customer of jio cellular network.recently i faced lot of data inturupted even i recharge extra data plan.plese ensure my problem.when i tried to intaract with online, they showed poor responce.
                            Thank you
                            Reply
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Smallbunny
                              Apr 5, 2020
                              Report
                              Copy

                              I have been facing this problem for a year and jio has never bothered to fix it. I have contacted customer care multiple times but their fixed excuse is "the problem occurs when multiple users use internet simultaneously and they always promise to fix it within 3-4hours of complaint but never fixed it.
                              I hope that the india's most disgusting and liar network will fix it.
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                narender bhai
                                Apr 4, 2020
                                Report
                                Copy

                                Address: Address : A/230 to A/238, 2nd floor, Virani Industrial Estate, Western Express Highway, Hanuman Tekdi, Goregaon East, Mumbai - 400063

                                Hlo sir namaskar, nivedan hai ki main chahta hoon ki jio keypad wale phone mein free service-wifi calling chalu ki jai, kyunki bhut baar signal drop hota hai,, net bhi nahi chalta, bhut preshani hoti hai, apne bhaiyo se puri baat nahi ho paati, kafi logo ke saath aisa hota hai, main ek jio retailar bhi hoon, kafi customer ne shikayat kri hai, signal ki, so plzzz jio phone mein improove kijiye, thanks... [protected]@gmail.com... Call-[protected]
                                +1 photos
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  VISHWAJEET AND PIYUSHRAJ PANKAJ l PATIL
                                  Apr 4, 2020
                                  Report
                                  Copy

                                  Address: Mumbai

                                  I have done Recharge on my father's mobile no [protected] inr 555/- on 02.04.2020 but message not received & plan not activated till date. Gio customer cares not receiving calls pl help on priority.
                                  Customer name Bhikan patil
                                  Transaction I'd [protected] from icici account
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Ranjith Mani
                                    Apr 4, 2020
                                    Report
                                    Copy

                                    I recharged my jio number ([protected]) for data rs.543 plan and it was successful. But after that, i couldn't use that number because of the number not even showing the signal itself. Almost 1 week over i couldn't connect customer-care also. Whenever i trying to connect the customer-care line goes up to the executive level ivr and disconnected.

                                    Now i don't want that recharge and that number. So i request to refund my money back to my account.

                                    Thanks & regards,
                                    Ranjith
                                    +1 photos
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                    View replies
                                    I had done recharge of RS 555 on my friend jio no. [protected] from my jio app through Amazon pay upi payment was successful but recharge not done on my jio app
                                    Bank reference id is[protected]

                                    jio number cannot be use - Comment #3671796 - Image #0
                                    Reply
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Kinjal369
                                      Apr 3, 2020
                                      Report
                                      Copy

                                      I had disconnected jio fibre on 1 march and have returned the jio device which was is new condition. While collecting the device i also provided my bank details for refund. It’s been more than a month but i haven’t received my refund yet. Kindly provide my complete refund at the earliest.

                                      Also let me know if anything is pending from my end that i need to provide.
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                      View replies
                                      I recharge 555/- for [protected] jio number by my Jio app, recharge for friends options, using AMAZON UPI.
                                      BUT Still now my recharge is not done and the money is debited from my account.
                                      When I get this recharge?

                                      refund not received for device yet - Comment #3671707 - Image #0
                                      Reply
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Subhani [email protected]
                                        from Giddalur, Andhra Pradesh
                                        Apr 3, 2020
                                        Report
                                        Copy

                                        I made recharge on 03/04/2020 of 399rs plan through by google pay by mobile number [protected] but it shows recharge done on google pay successful but plan not activated or updated in my jio app. Please look into this issue or refund my money back. Please solve it as my jio plan was expiring tomorrow on 04/04/2020 so plaese kindly look into issue and recharge it or refund my money back to my account.
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Airtel
                                          2.1
                                          (54711)
                                          IndiTab
                                          1
                                          (432)
                                          Idea Cellular
                                          3.2
                                          (16717)