Reliance Jio Infocomm Complaints & Reviews

I had recharged my jio number [protected] for the 555 rs plan
On 7th of march 2020. I did not receive any sms from jio confirming the recharge but the netbanking showed that the recharge was successful. I am unable to make any outgoing calls in spite of recharging it. Please resolve immediately.

Repeating the details
Mobile no: [protected]
Date of recharge: 7th march 2020 in the evening
Mode of recharge:...

I got the offer if i recharge via upi i get the 50 cash back i did recharge from paytm using upi of 555 of jio. Payment is done but no confirmation from jio and they are saying they didn't get the money but paytm is showing money is send and upi reference is also generated. Upi i'd is[protected] even i also got the cashback but no recharge confirmation from jio side.. So please look into this matter as its not 10 20 rupees that can be ignore...

Noo network complaint more than 10 times regarding this but all the staffs attend call and telling to wait we already escalated issue but noo proper answer or solution from them.. Im from karaikudi pincode 630002.. Im paying for 2 gb perday plan but no internet at all tower showing jio worst network like airtel.. Regret to be a jio customer worst ever.. U should experience this pain to know how im hurt

Complaining and having...

My carry forward Balance 18 Nos. (Each Voucher 50 Rs.) Recharge Voucher not available in my Jio Prepared account. Mentioned recharge voucher validity is lifetime. (Company clearly mentioned it is not transferable with anyone, but I can use it when recharge at any time. I continue use voucher since 2017. But yesterday I go to recharge no voucher is available)
Kindly Consider my request, and take appropriate action against company...

My amount deducted from my bank account but there’s no recharge done by jio company
My mobile number is [protected]
Please recharge my account
Or refund my amount
Or else i have to sue you for this
_...

Just recharged a smartphone recharge for 98+10rs on 1am 02/03/2020 and the money has been deducted from the bank but the services are still not on.
Tried calling customer care but the thing is a bot so it's impossible to get a human to respond to this request.

This never happened before and it's really urgent matter so it'd be good if they fix the times of activating the plans real quick....

I had recharged for a data booster addon pack of rs.101 on my jio number on 2 march 2020 at 12:30 am through the my jio app which showed me the status of transaction as successful but the plan is not activated i did not got any confirmation message from jio on my number which i usually do and addon package is not even being seen on my plans section of my jio app...

Sir/ma'm
We people are getting run internet on Jio at Kanta toli Ranchi Jharkhand-834001.
But from past 14-15 days we are getting very poor internet speed slow even than 2G. We have complaint regarding this so many times to jio but they always reply "we are working towards this" and making fool to us.
Because of this our validity is getting waste and so money as well.
My mob. no. is [protected]. They
are...

Jio — recharge successful but not activated
Mobile number [protected].
I am submitting the complaint about out jio recharge for rs 399 on dated 29.2.2020 ref id br00048f9sw8.
Till today 2.3.2020 it has been not yet activated for calls and sms.
I am unable to make any outgoing calls in spite of recharging it well in advance. Please resolve immediately.

Kindly activate the same.
Thanks,...

I booked a jio phone online from [protected]. I paid the amount & booked. Then, i visited many jio stores for last 2 months but they told that the phone is out of stock. I mailed many times to jio care but no positive response from them. Jiophone gift transaction is successful. Payment of rs. 808.00 has been received.
Transaction id : fv000006tz9a this is details of my transaction...

They take money one by one and by taken money they didn't provide me any job they are fake totally fake they took 8000 rs from me. First they told for registeration them for 2500 them for gst then for i card and after this they didn't pick up call. I ask them to gove my money back they said they will talk with their executive which is totally fake. They then don't pick up the call they don't even give money back....

Dear sir
I want to say that today i have my plan service but jio not provided on 28/02/2020 at 8pm i purchased new plan 199 but jio not provided me internet i am working in swiggy delivery boy and in my job i use internet for receiving order and give order today i lose my job because in my jio sim not working internet services i lost of time call customer care but not giving service
Please help me...

I had recharged my jio number for the 555 rs plan
(555 with 50 rs voucher) on 28th feb 2020. I did not receive any sms from jio confirming the recharge. The paytm transaction id (Wallet txn id) for the payment of rs.555 (555 plan - 50 voucher) is [protected]. Please resolve immediately.

Repeating the details
Mobile no:
Date of recharge:28th feb 2020 in the morning
Mode of recharge: through myjio...

I have terminated my jio fiber connection and they have tooked my ont device from my home.till now i have not yet received my refund that is 2500/-.till now they are keep saying its on process.i have called customer service and they are putting my call on hold.i need the money bank.my jio fiber registered number is [protected].this is second time i am filing complaint there is no response from jio till now....

They first slowly start with small amount and they will ask you to pay high amount if we refuse to pay they said they will cancel our job and they don't refund our money it's waste of time and waste of money please aware of this calls and person's... Take action against them phone number:[protected].. He will manage as 3members with different modulations...

Hello
Just 3 days back i made a recharge of rs.594 for reliance jio phone. Actually i made a mistake instead of doing for jio sim did jio phone tariff. So that didn't applicable for my sim.

I called the customer care and told the problem they were not even understandong my problem. I asked them to revert back my money as recharge was not useful. Instead they were telling i need to buy the jio phone to use the recharge....

It was optional to jio customers to apply for jio prime membership.
But now jio has made rs 99 per annum compulsory to all customers as lrime membership subscription.
Also jio has made iuc topup compulsory with basic plan even we not requre any iuc topup.
Jio should provide the rs49 plan for jiophone without iuc topup.
Jio should remove the prime membership compulsion from recharge service....

We have received recharge request for your jio connection. Transaction id : br0004706o3y
Please keep this transaction id for future reference. Once the recharge is successful, you will receive a confirmation message.
To check recharge status, click https://www.jio.com/recharge_history or dial 1991 from your jio number.
I have recharged to wrong number please i want to get my money back....

Dear appellate,

I was using jio post paid mobile number [protected] in early 2017. After few months i made recharge of 400 + 309 for 84 days. After 84 days phone services were discontinued. I understand from customer care that rs. 400 was security deposit as you have post paid number and recharge of rs. 309 for 84 days of validity as per plan. I called to customer care to close the number but they told to visit jio store for...

Hi,
I have recharged a wrong number instead of my number. I request you to either refund or recharge the same amount on my number. I recharged today i. E; 21st feb 2020 at 8am in the morning to this number [protected] (Wrong number). Request you to transfer the recharge to [protected]. It is a humble request as the recharge amount is very huge for me rs 555/-. Please do the needful.
Thanks,...