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Reliance Jio Infocomm Complaints & Reviews

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Updated: Jan 16, 2026
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Reliance Jio Infocomm reviews & complaints page 96

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S
subbaraju udimudi
from Palghat, Kerala
Dec 13, 2019
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Jio declare a statement jio to non jio calls are not working in regular plans 399.. On the date of 10.12.2019 but i do the recharge on my family member 26.11.2019 rc 399, 84 days validity. They stop out going calls to non jio numbers. Jio give the statement on 10.12.2019 rule will not applicable my family member. I use non jio do rechare before other operaters also launch non costumers rc plans are not working my networking proving out going calls i do recharge before the statement. Why jio is not follows
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    spruce_man_
    from Surat, Gujarat
    Dec 12, 2019
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    Address: 118,crystal plazza,yogi chock,surat, Surat, Gujarat, 394101

    Hello Sir/ madam.
    I transfer Money to Friend but It shows add on paytm and After transfer It shows Transaction successful On Reliance Jio infocomm . I lost my 11000 . please Refund my money in My paytm Wallet plz..
    plzz help me plzzz
    My name
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      D
      Debdipa Bera
      from Baghdogra, West Bengal
      Dec 12, 2019
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      Address: Kolkata, West Bengal

      I recharged my jio number ([protected]) on my jio app on 5th December 2019 at 1.42pm of rs 444.
      I applied 50 rs discount voucher and therefore the total amount of rs 394 was deducted from my bank account through Phonepe UPI ID. In Phonepe it's showing as successful transaction but the recharged has not been done neither the amount was refunded till now.
      I have frequently contacted with Jio customer service but they didn't responded.

      Kindly return the amount asap.
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        R
        Ruben Sharma
        from Phirangipuram, Andhra Pradesh
        Dec 12, 2019
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        Address: Dehradun, Uttarakhand, 248001

        Hi,

        I had postpaid jio numbers: [protected] under the name of ruben sharma.
        It has been 7-8 months since i have ported this number to other network but i have not received my security deposit amount back.
        Please resolve this issue.

        I have already registered a complaint on this portal but there has been no response on that.

        Contact number [protected].
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
        View replies
        I did my recharge in my jio number. Money deducted. Recharge not done. 2199 rs.
        I did my recharge from jio.com for 12 months but It was not done. The whole money gpt deducted. I demand refund. I have attached proof of it.
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          C
          Coolguy_12dec
          from Kanpur, Uttar Pradesh
          Dec 12, 2019
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          reliance jio sms work

          Hi,

          I have applied for jio sms job through ‘http://www.jioreliancesmsjob.com/ & http://digitalindiagov.co.in/job/ “. Job description as below
          Sms job details

          Jio reliance is a telecom company that periodically maintains some changes and some consistency in its offers. To promote it, jio is offering a job under reliance digital india, for which no examination or interview is taken., you can do the...
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          29 found this helpful
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          V
          Venkatesh1204prasad
          from Tumkur, Karnataka
          Dec 11, 2019
          Resolved
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          Resolved

          I have done recharge for rs 359 for my jio no [protected]
          Jio id-br0003pmimp2
          Upi id[protected]
          From by paytm to jio, but the money is deducted but recharge is not shown in jio, when i contacted jio helpline they ar e not responding properly,
          I am requesting for refund
          Dec 13, 2019
          Complaint marked as Resolved 
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            A
            [email protected]
            from Bhusawal, Maharashtra
            Dec 10, 2019
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            Address: SBI Bank, Kukana, Ahmednagar, Maharashtra, 414604
            Website: www.jio.com

            I have rechrge my jio number of rs 369 rs on 5th of december. But jio claims that recharge failed "i want my money back to my account. My bank confirms that money have credited to jio bank account however why jio is not confirming it" i want my money back & with interest of that money too. Jio is using my money! If recharge is not done why jio not refunded my money by same day " why this all nonsense! Providing transaction id & utr code in attachment
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            I recharged my phone with 444 plan on 5 Dec 2019 through myjio app via phonepay and after applying voucher of myjio app it became 394 .This much money is sent to some jio acc but yet my plan not activated
            Reply
            I have recharged using myjio app on 5th dec 2019 and did a transaction using phone or which was successful but when I checked my plans it is not showing up and I also did not get any message from jio for my jio recharge. Please help me with this issue
            Reply
            I had recharge my jio number 3 time with plan 444rs ( using 50rs voucher, net = 394rs), out of 3, 2 recharges shown successful but not showing in my plan in my jio and also in recharge history. My jio number is [protected]
            Reply
            Money deducted from bank and it showing successful in amazon pay but I didn't got message from Jio yet. Please do the needful action.
            Reply
            I placed an order for Jio phone and money was deducted from my SBI Account but nothing was sent to my mobile as details. Perhaps my mobile was switched off and I didn't get any message regarding it later.
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              S
              sambitdash
              from Patna, Bihar
              Dec 9, 2019
              Resolved
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              Resolved

              Address: Bargarh, Odisha

              On 5th December 2019 at 11.27pm i was doing a recharge of Rs. 444/- from My Jio Apps via Phonepay UPI through SBI Card. The amount debited but recharge not successful. For 3 days continuously i am trying to figure about the solution, but no one help me neither Jio nor Phonepay or SBI.
              Now on 6th October 2019 onwards the recharge amount increased by 40%.
              Please help me to get my recharge done or refund my money.
              Dec 21, 2019
              Complaint marked as Resolved 
              G
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
              View replies
              Mobile number recharrged but not recieved confirmation
              Reply
              My area network Coverage is very low internet connectivity is very dedicated slow because my area most people using that network slow many time internet activity is very slow I am compliant many time for Jio Customer care but still now not take action need solutions.
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                S
                Sanjibb3
                from Mumbai, Maharashtra
                Dec 9, 2019
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                Address: thakurnagar, 743287

                Dear sir,

                I gift jio phone 1 to [protected] on jio app that price is 808, date 25/11/19 time 11:19 am . Debit money from my bank account transaction no id is- FV000006QQ5O, I visit nearest Jio point on Chandpara, north 24 pgs, pin 743245, but they not active my jio phone, They failure. Please refund my money. or please tell me how I get refund.
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                  M
                  Manoj Bajpaye
                  from Mumbai, Maharashtra
                  Dec 8, 2019
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                  Address: Rajrappa Project, Dist-Ramgarh, Jharkhand, Pin-829150, 829150

                  Dear sir, in my location pin 829150, the network is very poor. Internet connectivity is very pathetic. Network and connectivity issues are deteriorating day by day. Consumers in my area are very annoyed with this issue. We do not want to continue reliance jio any more if this problem persists in the coming month. I again request you to solve this problem asap otherwise it will be too late.
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  I recharged with an ammount of 444 on 5th December with 50rs voucher 394 .I recharged 3 packages but only 2 is being reflected. Please help me out.
                  Mobile no:[protected]
                  Reply
                  I have recharged my jio number from my jio app using amazon pay. Amazon pay transaction is successful. Money got deducted. but in my jio app, no techarge history is there. It is not showing in my plans also. No message for confirmation has been received.
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                    S
                    Sourabh Garade
                    from Pune, Maharashtra
                    Dec 8, 2019
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                    Address: Flat no. 03, Jansundar apartment, Taware bakery building, taware colony, Pune, Maharashtra, 411009

                    I recharged for rs 444 plan on jio app but today it is showing u have no plans
                    I recharged on 6th december 2019
                    I recharged it through phonepe app and it clearly shows on the app that the transaction has been successfully completed.
                    The money rs 394 (Rs 50 voucher) is deducted but the myjio app doesn't show any traces of it and it is very difficult to reach jio care
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                    View replies
                    I recharged 149 rs internet pack for jio 4g . Recharge was successful but not activated from 2 days. Money is deducted. Nobody responds in live chat in jio app
                    Reply
                    I have done a recharge of RS[protected]+50voucher) from my Jio app it has shown recharge successful but not showing now in history or my plans . my mobile number is . recharge has been done on[protected]. The payment is made through gpay
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                      S
                      sunnynanade
                      from Mumbai, Maharashtra
                      Dec 7, 2019
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                      Address: 400101

                      Respected sir/madam,
                      The way recharge is shown on website, it appears that rs. 251 data voucher will give data of 102 gb for 51 days.
                      After the recharge it showed that it is 2gb/day.
                      This was no where mentioned on the website.
                      Kindly refund my recharge or convert it into data so that it will be useful to me as already 599 plan is active.
                      I hope you do accept the mistake on your website and do the needful.
                      Am neither demanding en cashing my money nor am asking you to transfer it to any other account.

                      Regards.
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                      View replies
                      I recharged jio with all in one plan of 444, money was deducted from gpay but no confirmation
                      Reply
                      I have done recharge my mobile number of 444rs plan the money was deducted from bank account but till now the recharge was not updated in my jio app
                      Reply
                      Made a recharge on my jio number for amt 369. Amount has been deducted but recharge not done by displaying error message. Please do let me know whether the recharge is successful or let me know when refund can be expected.
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                        G
                        Godknows
                        from Mumbai, Maharashtra
                        Dec 7, 2019
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                        I m using jio from long time but now a days it just gets exhausted all of a sudden earlier it used to show 50 %, 90%then100%as per the use of data but "now it directly shows used 100% of daily data without even using it, i m not getting daily 1.5 gb data as per my pack".. Adding with other issue sometimes it takes data use of previous day as uses of immediate next day (If i use 100%till thusday even at11:59pm close cellular network then on friday msg comes exhausted 100% data of friday... I mean how i didn't even on my cellular data of friday) this is totally consumer exploitation and can't be accepted, it need to be resolved.
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          D
                          Deepak8506
                          from Mumbai, Maharashtra
                          Dec 7, 2019
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                          Resolved

                          I have done 2 time 444 plan in my mobile number [protected] first recharge at around 6:30 pm and another recharge around 10:20 pm on 5th december, 2019. I applied 2 voucher for each 50 rs with the net amount being 394 2 time. The amount has been deducted from 2 time in my bank account. Second recharge time 10:20 pm showing in recharge history but the first recharge 6:30 pm is not showing under 'my recharge' & history section or my upcoming plan section.

                          Ref no attach bellow
                          Dec 8, 2019
                          Complaint marked as Resolved 
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            S
                            Shivanshu M
                            from Delhi, Delhi
                            Dec 7, 2019
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                            I recarged my jio sim at 23:48 on 5th dec 2019 but hasn't received any confirmation yet. Amount got deducted from my account as well. Here's the transaction id - p1912052348469306179827. Every time i try to chat with jio customer care i get the same automated response and on call the call always get disconnected.

                            So either make the refund asap or confirm my recharge.
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              umeshpowar
                              from Mumbai, Maharashtra
                              Dec 6, 2019
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                              I have done my rs.399 jio recharge on 10 october 2019 successfully. As per jio official announcement iuc charges, (Non jio call rates) applicable to recharges done post 10 october 2019. But they applied me non jio call rate iuc charges. The same issue i have informed to jio customer care executive, jio care, jio grievance by mail, and even on jio official twitter customer care account.. I have given proof for the same as they requested but after that they didn't reply..

                              Official announcement by jio https://youtu.be/QnSgLrNT9Z4
                              +1 videos
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                V
                                Viraj Shah 50
                                from Mumbai, Maharashtra
                                Dec 6, 2019
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                                Address: Rajkot, Gujarat, 360005

                                I have jio card which i use only for gmail and whatsapp. I do not download any videos or pics from whatsapp. But i'm getting notification every second day that i used my 50% data of 1.5gb per day. When i starting my data at 8am then how i could use my 50% data by chatting on whatsapp in 3 hrs. I am raising this complaint now as before 10 minutes i got this message from jio. I searched and found that so many consumers felt the same and complaining the same issue. Reliance is cheating in their every product. If jio is making loss then what we can do? Why you are charging call rate for other network? You said lifetime it will be free then now what happened? And we ever asked you to give us free services? Then why you given at free then now crying that you are in loss?
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                View replies
                                On 5 dec on recharge on my jio number .But money is deducted and recharge is unsuccessful till now I haven't got any refund from.your side.
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                                  H
                                  Himalaya Nirjhar Sarkar
                                  from Mumbai, Maharashtra
                                  Dec 6, 2019
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                                  I have done a 399 + 10 recharge in my jio number [protected] at around 11:30 pm on 5th december, 2019. I applied a voucher of 50 rs with the net amount being 359. The amount has been deducted from my bank account. However, the recharge is not showing under 'my recharge' section or my upcoming plan section.
                                  P. S i already have a working plan which is set to expire on 1st feb and another recharge plan of rs 444 which is yet upcoming.
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    P
                                    PUNITH B G
                                    from Mumbai, Maharashtra
                                    Dec 6, 2019
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                                    Address: 411006

                                    Few points i noticed during jio connection
                                    When i started using jio network speed and connection was very good, now a days network is poor not able to call to other mobile.
                                    When i contacted customer care they are telling users are more so problem in network, then who is responsible for this! If it is more means need to improve the quality of the service?
                                    Next is when we are in inside home or office same problem no network, for that also customer care telling we are working on this issue it will implement soon but not done yet!
                                    And one more thing call drop!!!
                                    If you are not providing service then on what basis increasing price, at-least trai or government should act on this otherwise normal people will suffer
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                    View replies
                                    I recharged for jio twice from my gpay acct..money got deducted but recharge was not done..need a refund
                                    Reply
                                    I Tring to recharge, money deducted but recharge nothing done. Sir neither customer care attend my call nor refund my money back plz help to refund my money back. I trying many time through app order site call everything but they not responsing about my recharge please help to refund my back
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                                      Adisax11
                                      from Kota, Rajasthan
                                      Dec 6, 2019
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                                      Address: Jaipur, Rajasthan

                                      Hi
                                      I want to complaint against jio that on nov 26, 2019 at 1:46 pm, i initiated recharge of 444rs from my jio app and 50 rs was used from voucher and 394 rs was paid using amazon upi id. The money got deducted but jio denied having received money i have contacted npci and amazon pay and even my bank that the transaction was successful and the money was credited in jio's citibank account. The customer care is so pathetic of jio, they tell me to wait for 10 days. It's been 10 days and no refund came, neither the recharge came.
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                      View replies
                                      I recharged my number with amazon pay with the plan of 1776 . Recharge done successfully but i didn't receive any message and also it's not showing on my jio app but money deducted from my bank account
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