[Resolved] Reliance Jio Infocomm — balance deducted but jio 4g phone booking not confirmed

iamnil

from Howrah, West Bengal

Address:	Howrah, West Bengal, 711303
Website:	www.jio.com

I had tried to pre-book jio 4g phone on the 1st day in 1st hour for the mobile no [protected] from jio's official website. Balance of Rs. 500 is deducted from my respective bank account but no sms confirming my booking was sent to me and there is still nothing in the "My vouchers" section of My jio app. Please solve my problem and tell me my booking status or refund Rs. 500 to my respective bank account and cancel the order. Screenshot of successful transaction is uploaded as a proof. Thank you.

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Sep 11, 2017

Complaint marked as Resolved

Full refund of Rs.500 is given.

Reliance Jio Infocomm customer support has been notified about the posted complaint.