[Resolved]  Reliance Jio Infocomm — Bar code generated but it shows redeemed at your store

Address:

New Delhi, Delhi

Dear sir,

I am vijay kumar jha, yesterday i have downloaded your myjio app and generate bar code to get jio sim through my 4g phone redme note 3 after verifying my aadhar number but when i visited your reliance digital store at lakshmi nagar to get my sim, the representative are saying that the bar code ([protected]) has already redeemed by other person.

My question is that how the bar code generated by me after providing my aadhar number is can be redeemed by other person as all the infomation is mine even it generated by my phone having imei number.

There must be fault in your side, your system process is not so strong due to system fault i am unable to get your jio sim. You are requested to resolve tha matter as earliest possible.

Further i would like to inform you that due to your system fault my information is being used by an other person, so you are requested to resolve the same on urgent basis otherwise i will lodge the complaint against you regarding the same.

Regards
Vijay kumar jha
Ll. B (Advocate)
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