Reliance Jio Infocomm — Benefits not credited

Address:

Jaipur, Rajasthan, 302013

Hi,

I am Nishant today i. E on 20th april 2017 I had done recharged on my jio number "[protected]" with rs 309 under plan of Jio Dhan Dhana Dhan from my jio app through Debit Card mode. From that i got successful payment message and payment has been deduct from my A/c but the recharge successful message i have not received yet and the Transaction Id is[protected]. And in my jio app no plan is showing and i am also not able to make any calls as it is saying no balance. Also in the transaction history there is nothing. Please refund my money or recharge it as soon as possible.