Reliance Jio Infocomm — call limit which company says unlimited.

Address:

Sonitpur, Assam, 784168

On my phone number calls are disconnected. Reason they stated misuse of calls. Which i strongly opposed to that.in other telecom companies they offer plans with limits. Like 1000 mins maximum on 1 week but jio doesnot do that they see the user calling then they send some sms warning then they will shut the facility... On my first time i have used around 12000 mins which they stated misuse and they shutted the calls which is ok i understand that. But this time maybe i had talked around 4000 mins and again they they shutting down the calls facility from my number.. Which is unfair... As my calculations other companies (Name should not be mentioned) offer 4000 mins in one month (1000 per week) so in a three month plane i will get 12000 min total. If i cross the first month limit they will disconnect the calls for remaining days left in that month after that they will resume the calls again... But on jio if they disconnect the calls they will not resume it until i recharge another amount which is a unfair to consumers as compared to other telecom companies. I have talked on this matter with customer service providers they told me that this is happened due to my previous calls history.. Should i havenot payed this time if not why they can shut down my calls like that. There is no response from them.. I am writing this due to this type of response from them... They are promised something now they are doing something.. I know there are some tnc* in their company but they should think that the person really misuse the calls or otherones who uses it for business...