Reliance Jio Infocomm — cheating and charging bill

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

This is regarding my jio number : [protected].

1st this number was converted to post paid without my consent.
2nd now its inactive due to bill not payment.

Even though i have made recharges as below :

1. Amount : 399
Date :20th july 2017
Ref no: br00008p169f

2. Amount : 399
Date : 10 nov 2017
Ref no. Br00001710k6

Now jio app is showing unbilled 292.10 and bill of 1016.

I called customer care they told to visit jio store.

I went to jio store they told me to visit jio center.

I went to jio center they told me there is no refund process in rjio and you go to jio store and pay all payments then only we can convert to prepaid and these recharges will be null and void.

Even if there is no usage as my number is inactive there is increase in bill amount.