| Address: | 713321 |
| Website: | All sites: |
Dear Sir / Madam,
Good Morning.
This is Akshay Sangui.
My Jio no. is: [protected]
I am using ASUS ZENFONE ZE550KL
I am using this connection since last few months.
From last few days I am getting a very poor network coverage in a particular location in outdoor and indoor coverage and also I am getting a very poor 4G speed (in a particular location).
I am getting 0 to 1 signal bar, sometimes it's showing "No Network"/"Emergency Call Only" when I am in indoor coverage and in outdoor coverage some times it's showing 1 (maximum) to 2 signal bar and also some times it showing "No Service"/ "Emergency Call Only".
Not only me, some of friends are also getting same experience like me.
Whenever I go outside from my pincode then I will get a better service.
I would like to send an atrachment where it mentioned that my handset supporting band.
Kindly see the attachment.
I have complained many times to resolve my problem. Inspite of that my complain has not been resolved till now.
Cust. care told me that it will take max to max 48 hours to resolve.
After 48 hours when I called up to the cust. care that my complain has not been resolved, on that time they raised a complain and again they were assured that it will take 48 hours to resolve my complaint.
But still I am still facing the same experience.
I am totally fade up with this service.
I would like to give you the proper location in where I am facing this problem.
Existing complaints adress are mention below:
Joypuria Colliery
Landmark= Joypuria Recreation Club
Vil+P.O= Dakshin Khanda
Dist= Burdwan
State= West Bengal
Pin= 713321
Kindly look into matter and do the needful.
Regards,
Akshay Sangui
Jio No.: [protected]
Alt. No.: [protected]
H/S: ASUS
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