[Resolved]  Reliance Jio Infocomm — Complaint against jio telecom company

Address:Vill - Hiramiya,po - Dharha , City - Rosera State - Bihar, Pincode - 848210

Dear sir,

I'm using - jio telecom service for the last 1year but for the last 3 months the telecom company Networks are not good in my area and I'm not getting proper connectivity and the data speed is so poor.I'm not able to do my work.I tried to contact the nodal officer and appellate authority but they didn't provide me the final solution so here, I want to request to the respected authorities.Please take some strong action against jio company this telecom company and provide me final solution as soon as possible.

Customer care complaint no:- SR00001UXNO1
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Mar 8, 2024
Complaint marked as Resolved 
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Reliance Jio Infocomm customer support has been notified about the posted complaint.
Feb 29, 2024
Updated by Amar@4072
Dear Jio
I am writing to express my dissatisfaction with the network service I have been receiving. I have been a customer of your company for 1 years, and I have always been satisfied with the service. However, in the past few months, I have been experiencing frequent network problems.
The problems I have been experiencing include:
Dropped calls
Slow internet speeds
Frequent disconnections
Poor signal strength
These problems have been causing me a great deal of inconvenience. I have been unable to make or receive calls reliably, and I have been unable to access the internet for work or personal use. I have also been unable to use my mobile data connection, which is usually my only option when I am outside of my home.
I have tried to troubleshoot the problems myself, but I have been unsuccessful. I have also contacted your customer service department on several occasions, but they have not been able to resolve the issue.
I am requesting that you take immediate action to resolve these problems. I am a loyal customer of your company, and I am disappointed that I have not been able to receive the quality of service that I have come to expect.
I look forward to hearing from you soon.
Sincerely,
Amar Kumar
Address
Village-hiramiya, po-Dharha, ps -Rosera, District - Samastipur, State - Bihar, Pincode - 848210

Email :- [protected]@gmail.com
Feb 29, 2024
Updated by Amar@4072
Dear sir,
last 1 year I faced an issue regarding a network-related Network issue

This is the condition of the network in our villages, I have been complaining for the last 1 years but only lies after lies, How many more years will it take ?
Inspite of multiple calls, no resolution.

Each of the executives gives different answers and dates. 😭😭😭
Customer care complaint no:-SR00001OF6TB, SR00001ON4Q6, SR00001OQXRM, SR00001OX9C7, SR00001P3SH7, SR00001P9YGQ, SR00001PF83C, SR00001PV2EU, SR00001Q2HNS, SR00001RB4SQ, SR0001RDGOL, SR00001SHKYE, SR00001SIDQT, SR00001TPFOQ, SR00001UOW7W
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