Reliance Jio Infocomm — complaint against poor service by jio payment received for jio number [protected]

Address:

180002

This ie regarding the poor service to their customer.
I have done jio dhana dhan 309 the amount deucted rs 365/- from my account. My no. Jio number [protected] on 30-aug-17 which is going to expire. But the jio has making the fool to there customers.
My amount is successfully rs 365/- ducted from my account but my service on my jio number [protected] not restore.
Then i call to customer care helpline no they told me that jio has received the amount but it gone under credit limit that is wasteful never used. But i can’t understand if i selected the jio jio dhana dhan on there portal how the amount gone under credit limit. One thing customer care told never use the online transaction my question is this if govt of india says do online transaction why jio says this.
My request is this to restore my service against jio dhana dhan and get benefit.
Regards.
Dhiraj nagar
Mob no-[protected]