[Resolved]  Reliance Jio Infocomm — customer care executive disconnected call & network issue

Address:	Bhopal, Madhya Pradesh, 462023
Website:	Reliance Jio Infocomm

Hi Team,

I would like to informed that i am calling in jio customer at -04.08.2018 due to some network issue,
Jio CSA inform me i will raise your complaint please wait in- 48 hours but i am not satisfied with that i tolled CSA please transfer my call in your supervisor but she is inform me any supervisor is not available on floor than disconnected my call.
I already wait in 48 hours as per discussion with his CSA but my problem is not resolve.
They are send me seam mail again an again(Dear Akhil,
I apologise for the inconvenience caused to you with regard to poor data connection.
This is definitely not the experience we want you to have with Jio.
I tried calling you on [protected] but could not reach you.
As per the update on service request SR00000OB3VX currently your location has weak network. We are working to improve coverage in your area which may take up to 120 to 180 days from 06.08.2018.
We have made a note of your request and assure you that we will take steps to add coverage in the mentioned location in future.
I appreciate your time and patience.
For any other assistance, feel free to write us at [protected]@jio.com).
That is not read my mail properly because my name is Rohit not Akhil.

Regards,
Rohit Shivhare
+91 [protected]