Reliance Jio Infocomm — data exhausted without using anything

Address:

522502

My data is exhausted without usage, this happened to me immediately after my renewal and I don’t know y this is happening. I tried to contact complaint number 198 he was like I used it. Please resolve this issue and I have a proof of 0 usage also and I.e it was exhausted over night after renewal and my jio check usages gives a time around 2:45 PM. This happened to on 6/12/2018 i waited to check whether any mistake and it again happened on 7/12/2018.