Reliance Jio Infocomm — Debited money without recharge

Address:753007
Website:www.jio.com

Sir/ madam i have done a recharge of 149 for my jio number on 25/03/2017 but it was unsuccessful
149 was debited from my jiomoney wallet without recharge
It's more than 6 days i have tried many times to concerned customer care, emailed my details about transaction but no action have been taken
My details of transaction is
Recharge Amount: Rs. 149/-
Date & Time of Recharge:25/03/2017 & time 12:47:50am
Recharge done through: (Jio.Com)
Payment Mode: (Jio Money)
Name of the Bank: (SBI)
Payment Transaction /Reference ID:[protected]
I m attaching my debited amount message screenshot below
+1 photos
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