Reliance Jio Infocomm — Deducted money not refunded by jio

Address:

Jaipur, Rajasthan, 302019

Hello sir,

I have recharge from jio money 302 plan 9 times on 08/04/2017 but recharge is not successful but my money is deducted from bank account when I call customer care they didn't give any response. i raised my ticket report an issue but they didn't give any response. I want my complete balance money as my confidence on jio money is lost... I have waited for more than 1 week hoping to get the error corrected.
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Thanks