Reliance Jio Infocomm — disconnection of my personal mobile number [protected] without any background verification

Address:	Mumbai City, Maharashtra, 400053
Website:	reliance jio

My name is Prashant Vasani and I work for Asian Business Exhibition and Conferences(ABEC) Pvt.Ltd.

I received a message from JIO on Saturday 7th of April at 4:47pm stating that on account of NDNC/UCC violations, the number is being disconnected. I would like to bring in light that the event of calling only took place after the client initiated a calling request through our online registration portal which is www.worldbuild-india.com . I called him just once as per “client’s” request. Post his DND request, no call was patched through to him. On just “one” call made, the client lodged a complaint with TRAI. On speaking to the client personally, he agreed that he had requested a call from me and yet lodged a complaint due to his “bad mood”. And also confirmed he does the same to 5 such calls received on a daily basis. I am in utter shock and disappointment that TRAI decided to discontinue my number without investigation on an extremely fraudulent complaint lodged by a random individual who was apparently in a “bad mood”. Even more shocking is TRAI’s absolute “no response” to my calls, emails, tweets and complaints. I have been using this number from past 11 years and the number holds high relevance in my day to day functionality.

I would consider this as consumer harassment since I stand at no fault whatsoever.

Please find attached the proof of the above said things also note only one single call was made To Mr. Arvind Sharma([protected]) and the conversation took place only for 41 seconds.

Kindly look into this matter on urgent basis and provide me with a speedy solution.

Regards

Prashant Vasani

[protected]