| Address: | Dehradun, Uttarakhand, 248003 |
On 21 May 18, I had tried to recharge my mob No [protected] for Rs 398/- through through myjio app using my visa debit card. But unfortunetly it was unsuccessful, hence I again tried for Rs 399/- which was successful. Accordingly same amount was deducted from my account vide txn ID No[protected]. However, lateron I again received sms for deducting of Rs 398/- also from my account vide txn ID No[protected]. Therefore, loadged a complaint with my bank vide complaint No [protected]. They intimated vide their MER ID No [protected] that MERCHANT confirmed txn as successfully. Since my above mob No was recharged only for Rs 399/-, I had loadged a complaint with jio customer care vide complaint No SR00000LGQ1A for refund of Rs 398/- which was wrongly deducted. Complaint has not been resolved so far. Request look into the matter and refund the amount Rs 398/- to me at the earliest please. Was this information helpful? | 
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