Reliance Jio Infocomm — double payment on same plan

probirdas1960

Address:	Bangalore, Karnataka, 560054
Website:	Gmail

I have paid for same plan (84 days rs 459) two times on the same time same plan by mistake or due to internet problem. The details of payment are under :

My jeo no is - [protected] (Probir das)

(A) ref payment igacdvlwz1 - rs 459/-
(B) ref payment igacdvmn15 - rs 459/-

Both through sbi internet by my a/c no - sb [protected]. Please keep one payment & other payment may please be transfer to my above a/c.

Thanking you.

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Reliance Jio Infocomm customer support has been notified about the posted complaint.

Dec 30, 2017

Pravin Hawle's response Transition proof

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Comments

Pravin Hawle

from Vasai-Virar, Maharashtra

Jio service provided me wrong Recharge

I was Recharged for 199 rs plan for 1.2 gb per day

But due to jio system fault they Rechargeed me another plan which is beneficial for me

I need refund or need my data

Nishant Singhai

from Mumbai, Maharashtra

I did recharge for 399 but no network jio care says there is no network.and denied refunding my money and I could not get any help by customer care...

There is still no coverage and my money is wasted... Same location I used sim for almost a year. Now they don't care and do not provide details why no network now