| Address: | West Tripura, Tripura, 799003 | | Website: | jio |
Dear team jio,
I am an 1 yr old customer of your jio sim. After taking the connection, just for few months i got very good service. When it was free, before "jio dhan-dhana dan offer" i. E. 349 recharge... It was nice, low network issues and hassle free internet connection. But from last 3-4 months, i am getting a 2g speed instead of having 4g network. Once you people started charging the customers and started showing your actual service, once you get your customer base now giving us such worst service, in terms o[censored]sing internet for browsing and also for call drop. Its no more free right now, its totally chargeable and you should give the 4g level of speed instead of 2g internet speed.
I had complained in your customer care number for 2/3 times but no response and didn't solved my problem. You are launching web version of jio tv, where as people are unable to do basic internet usage.
Therefore, i have decided to through your # and useless jio sim from my phone and better to switch for some other network, its really embarrassing when i can't open a small page also due to low speed and very bad connectivity. Simply disgusting, useless jio sim.
I stay at kolkata, my jio no. [protected]
Regards,
J. Bhattacharjee
Kolkata Was this information helpful? | 
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