Reliance Jio Infocomm — False promises made

Hi team,

This is regarding the jio fiber connection I took in delhi with the promise made by Jio fiber sales person and area head that u will get 1 month free i[censored] get 3 month plan with us.
The 4th month will be completely free u won’t be charged for the 4th month services.
However we got charged we paid the bill.we chased the area head as he sent that person at out place to inform us about the plans and services, but result was 0 they both never turned up apart from it I complaint in jio customer care as well however no result.
This is something they sold the plan for three month by making false promises to us.
It was actually a SCAM
It was really disturbing for us the moment we paid for the 4th month as we disconnected the airtel plan juat because of jio name.
We were not aware that it was juat a scam or the sales person used that promo code for his own use. The complain was also send to jio customer care on 25th feb however no response or resolution received.
I have attached the complaint with connection details.
Area manager name is ravi -[protected] and sales person name is Narendra -[protected]

Please do the needfull.
I am really disappointed with their services

Regards
Aakriti
+1 photos
Was this information helpful?
No (0)
Yes (0)
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Jio Infocomm
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    6562
    Pending
    0
    Resolved
    366
    Reliance Jio Infocomm Phone
    +91 96 8555 5532
    Reliance Jio Infocomm Address
    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
    View all Reliance Jio Infocomm contact information