Reliance Jio Infocomm — Faulty JioFi device!! (Stopped working) No Repair!!!

Address:Mumbai City, Maharashtra, 400051
Website:www.jio.com

I bought a JioFi device on Sep 4 2016 and within a week of purchase it stopped working. Never got powered on! It use to get overheated and frequently lost 4G signal and need to be restarted ever now and then!

The service center did not repair the device and surprisingly told me there is some damage in USB port. There was hardly any damage it is merely an excuse by those guys not to cover under warranty. In fact I myself noticed it only when they brought it to me after their inspection.

This device is complete piece of [censored], waste of Rs 2000. it appears their devices are made of cheap quality manufacturing! Looks to me it is a scam, I never encountered such a pathetic customer service! They hardly care about their reputation and customer satisfaction!
Was this information helpful?
No (0)
Yes (0)
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Jio Infocomm
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    6548
    Pending
    0
    Resolved
    365
    Reliance Jio Infocomm Phone
    +91 96 8555 5532
    Reliance Jio Infocomm Address
    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
    View all Reliance Jio Infocomm contact information