Reliance Jio Infocomm — Fiber plan 399 BASE PLAN + 14 OTT APPS FOR 200

Address:

Tuticorin, Tamilnadu

I booked Jio Fiber Post paid plan 599 on 4-May-2022 and paid six month charges 4240.92. Installed on 5-May-2022. Before booking I asked for demo since I want to see the picture quality, but the local branch manager said demo is not possible and promised best picture quality.

Installed on 5-May-2022. Since the picture quality was very poor in many channels, and the local distributer had refused for demo, I am compelled to surrender my fiber connection with STB with immediate effect. But when I request for cancellation they are saying that it cannot be cancelled for one month and refuse to refund the amount. Before taking the connection they promised if you are not satisfied with their service, I can cancel any time and they will refund balance amount.
Order Number NO0000LG3KCU.