Reliance Jio Infocomm — first recharge

Address:Ernakulam, Kerala, 680563

I port my bsnl number ([protected]) to jio network last week. Yesterday (24.02.18) the jio sim was active. Then i recharge 498 (399+99) through upi provided in jio website. Till the amount didn’t credited to my jio number. But the amount debited from my bank account. The below msg i got from my bank when the transaction is done. (Your a/c no. Xxxxxxxxxxxx9295 is debited for rs.498.00 on 24-02-18 and credited to a/c no. Xxxxxxxx4639 and the upi ref no is[protected] and the transaction reference no i got from the jio site is lis[protected]. Please
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My complaint regarding the non availability of network in my location for last one month.My house is under Kanjavly tower, thrikkaruva, Kollam district.kerala 691602. My money got wasted by recharging the jio plans.Please do something.
Awaiting your response
Sreeraj
[protected]
Mere yaha net achha kam nhi kr rha h ar call karne pr bat bhi nhi ho rha h

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