Reliance Jio Infocomm — Fooled by jio customer care executive

Address:Kendujhar, Odisha, 758034

My Name is Upendra Thakur mob no [protected]. I am new JIO user. On 30-May-2017, I got call from jio customer care in the above mentioned bsnl no as the sim is registered under that number. He said me that "you are a prime member of jio you are applicable for data and call benefits for 3 month, recharge with 309". I didn't recharge 309 till that time but his call attracted me towards the benefit so i decided to recharge but i didn't remember my jio no. so he gave me my no. and i recharge 309. But after reaching home i found that he gave me wrong no. I contacted him he said that it will be reversed within 48hr. Even though I talked with his senior(Abdul [protected]) he said me that this mistake is from their side and will be rectified within 48hr. But 1 month passed no action has been taken.
So I request you to take necessary action because I have faith on this consumer complaints board.

Details:
CORRECT NO:[protected]
WRONG NO: [protected]
ORN NO: BR00006VN4M4
AMOUNT: 309
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