Reliance Jio Infocomm — Frequent internet down

I am subscribe of reliance jio for past 7 months, initially it was good. for past 10 days i faced issue with internet and customer care is pathetic, they schedule engineer who will resolve the issue after 2 days of down time, as I am working from i am clueless of this service, and there is no compensation from jio for this outage time.they do not have proper framework of how things works, Really pathetic