Reliance Jio Infocomm — getting problem in new jio postpaid connection.

Address:

Kamrup Metropolitan, Assam, 781020

I took new jio postpaid connection on 12th oct 2017. But till now i do not got any response from jio. As i bought 2 connection and non of them started working yet. I have paid all the money already. This situation irritates me very much as the office from whare i bought sim not even picup the phone. Atleast one sim must b on by this time as it was told me that your one sim will be started after 2 days at time of buying connection.
Sim details are
Iccid[protected]
Imsi [protected].