Reliance Jio Infocomm — Illegal redemption of barcode

Address:	700156
Website:	www.jio.com

Dear Reliance JIO,
I Soumali Pal would like to raise a complaint. I had bought Moto G4 Plus from amazon with which I got the welcome offer of Jio. I generated a barcode for obtaining JIO sim card. But after searching some nearby digital express in Kolkata and Asansol I did not get any sim. Meanwhile the barcode disappeared from the app but I had the screenshot saved. Recently when I collected a token from Reliance store and went to get a card I was told that the code is already been redeemed. But I have not shared it to anyone. Please check if any SIM is issued against the code for the IMEI number [protected]. How can you issue SIM to someone with details not matching with those against which the code is generated.

Please clarify it.Waiting for your reply
Email me on: [protected]@gmail.com or call me on the registered number.
Thanks.