Reliance Jio Infocomm — Installation of broadband fraud

Address:

564, Sector 1, Vasundhara, Ghaziabad

I requested for installation, rep came, full form, I made the payment, it's been more than 10 days, installation is getting delayed day by day and after multiple conversations. The person who is taking if request Brijesh, he is telling that he need consent to cut the society's road in front of my house, it's obvious that road or society doesn't belong to me. He is giving lame excuses and unnecessary requirements which should be taken care of by them, and I should be a part of this as it is not my job to do. I need full refund and compensation for this fraud. They are not giving any update on installation and eventually after a long wait I am bound to request for cancellation of this request which is extremely disappointing and unacceptable and this kind of behaviour is absolutely unprofessional.