Reliance Jio Infocomm — internet or call services

Address:

Saran tiraha bassi, Jaipur, Rajasthan, 303301

I have very poor network at my current location.
I am not able to call from my room, i am going on roof or outside home for a call.
Net is also not working. Network showing at mobile is very low.
Feom last 1.5 years i raising complaints but no resolutions till now.
Please provide a confirmation via call when issue will resolve. I am very disappointed by services.
Thanks.