I went to China on 25th Early morning. After discussing many times with the Jio call centre executives, I took an international plan of Rs.1101 and paid thru Jio App on 23rd. The executive confirmed me that once I arrive in China (Changsha) the roaming will be active and I can avail Rs.1211 usage. After reaching China, as advised I tried to connect the local network as advised, but till 29th I returned I could not use the Jio number, resulted in a panic situation for four das without an communication.
I tried to contact Jio International complaint number +91 [protected] and wasted so much of money. This number gets disconnected once you select the language option. My wife and my friend kept on calling the customer care during these four days, but nothing happened. This pathetic way of cheating customers must stop. I need refund & compensation for the same and an assurance that in future no one gets this treatment from Jio. My Jio Mobile number is [protected] and in Delhi Was this information helpful? | 
Post your Comment