Reliance Jio Infocomm — iphone x pre-order booking

Samala Venkatesh

from Bengaluru, Karnataka

Address:

560093

I have done pre-booking of iphone x in jio.com and i got a message from shop online jio to collect iphone x from the store given in the email.

On 3rd november i have visited provided store and not got the phone, because of no stock or store manager sold iphone x to some one. Still now i have not got credit note or refund.

I have written so many email to jio customer care and had calls with them but still isuue is not resloved

My reference number with customer care team was #11985755

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Comments

Samala Venkatesh

from Bengaluru, Karnataka

I got the below email from Jio

Congratulations! The wait is over! iPhone X has arrived.
Buy your iPhone by visiting the store and paying the balance amount for pre-booking order ID:JEF04044999

since from 3rd NOV i am waiting phone or refund nothing is happend

bitts

from Gajraula, Uttar Pradesh

Main adhar verification ke liye more than ten times jio outlet par gaya but har baar unhone kaha aaj problem hai kal aana. Itna time kis ke paas hai ki woh apke chakkar kathta rahe?

LALIT CHANGMAI

from Dhing, Assam

My jio no. [protected] recharge with Rs.459.00 amount deducted from account. But re-charge fail. Reason non known. Date of recharge today ie 13/11/2017.