Jio advertised its ISD tariffs to be Rs.5/min for calling Australia +613, +612, +618 etc land lines and mobile phones ending +614. At the time of recharge, they have only one ISD plan for Rs.501. Recharged with Rs.501 and figured that the calls are getting deducted at a higher than Rs.5/min. Upon calling customer care and enquiring following up for nearly 2 months, I am now being advised that this rate cutter plan of Rs.501, is offering the calls at Rs.7.2/min and the same is charged. And that they do not have any plan to honour the advertised Rs.5/min calls. The rate cutter plan is actually expensive than their standard tariffs. This is just misguiding the consumers like me. To date, no resolution to this issue. No call backs from company. They log a complaint and close it off saying it's resolved without contacting me or advising or confirming the resolution. Was this information helpful? | 
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