Reliance Jio Infocomm — Issue faced during recharge

Address:560066
Website:Jio.com

Dear sir
I am Vaishali Jaim Recharged my Jio no [protected] on 31/03/2017 for Jio Rs. 303 plan and amoun my Jio app via Net banking.
but the transaction got failed and money was debited in my account and I was not subscribed to Jio Rs. 303 plan.
I have called your customer care several times, your customer care are pathetic.
The problem is from Jio server not bank server.
I am attaching payment proofs below...
+1 photos
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    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
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