Reliance Jio Infocomm — jio 303 plan

Address:

Pune, Maharashtra, 411045

Hi team,

I am using 303 plan of jio, i got a sms some days back about 399 plan with 84 days validity, i recharged the same. I was expecting 399 plan will be activated as once i pay last bill but jio has activated both plan simultaneously and validity of 399 is ruined.
I tried to communicate with customer care then first time he said to pay your current month bill and deactivate plan through myjio app, i did the same but no this kind of option i found on app.
I connected with customer care again now they told there is no facility to deactivate current plan.

-nitish