Reliance Jio Infocomm — jio connection wrong package recharge cancellation

sajiachen

from Delhi, Delhi

Address:

The Delhi Orthodox centre, 2, institutional area, Tughlakabad, New Delhi, 110019

I wrongly recharged a pack of rs.297.00 in my mobile no [protected] on 2nd may 2019, 8:40 am. Transaction id: br0002mudnfn. The pack was not functional in my mobile even after two days. Then i contacted the jio customer care and got the news that, this particular package is meant only for jio handset. Later on i have to recharge 399 package to make my mobile working. It is surprising that, the company is not suggesting any option for cancelling this wrong package. Kindly help me to get cancelled the recharge of rs.297.

Was this information helpful?

No (0)

Yes (0)

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Related Reliance Jio Infocomm reviews

View all 6547 Reliance Jio Infocomm Reviews

Comments

Hemanthprince64

from Bengaluru, Karnataka

Hello, Just now I started reacharing my number but I done a mistake while entering the number ... Will you please transfer that recharge amount to my number .. And My Jio number is [protected]... I done recharge to 7612