| Address: | 411028 | | Website: | JIO Customer Service Centre (Hadapsar, Pune) |
I have purchase jio wifi2 router 8-9 months back, i had issue with router that it was not working (It was switched off), saturday (18th november) i went to jio customer service center in hadapsar, pune (Near sasanenagar), contact person told me that you need to but new battery. So i purchased new battery of 560 rs, then still i had same issue with router, then again i went to same service center that he did some thing to my router and then i router is working from that time. But my problem is customer service representative gave me wrong information that i need to buy new battery. Actually the problem was in device not in the battery and he did not troubleshoot problem. He wasted my money and he is saying their is no refund policy for batter purchase.
I want to refund that battery and my money back. Was this information helpful? | 
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