Reliance Jio Infocomm — Jio Fiber Charges Installation for Reconection but Physically It Not Done

I have Jio-Fiber connection in my home few months ago, after that I am request to disconnected my fiber connection in customer care ant they disconnected my fiber connection and return back to there devices but cabile conection which is laying from ther joint box to my house which is intack. . Now I require a jiofiber conection farther i requested jio they told me that they i must pay for instalation charges again, though the cabile is not change the connect old cabile, they not provided any new devices but they charges farther installation charges. It is big fraud.