Ref: +91-[protected]
I failed to get any resolution from jio fiber care even after repeated complaints since 16th december 2019. They collected from me one year annual charges based on 100 mbps speed. Now after seven months they are writing to me advising that i should not complain if i am getting 20 mbps speed!!!
As per the information given by jio service people themselves, this one fifth speed is done deliberately through an outdated modem installed at my home which is infected by some chinese virus. Probably this is done deliberately by the company to give only 20% speed to the customers and charge them five times.
Quote from email of [protected]@jio.com as follows:-
Quote “if your download speed is than 20mbps @ wifi, you should not face any inconvenience while browsing or watching videos.
If speeds are lower than 20mbps @wifi, do revert and we will reach out to you to resolve this issue.
For any queries or support, please feel free to call us on our toll-free jiofiber helpline number [protected] or write to us at [protected]@jio.com
Thank you
Pramod yadav
Team jio
“ unquote
Was this information helpful? | 
Post your Comment