Reliance Jio Infocomm — Jio fiber security deposit not refunded

Address:Reliance retail limited. Land mark, 2,s3,s4, plot4-1/A,Block 9, Waltair Ward, T.S.77/1A/1B/1A 1 and 77A land mark Waltair Road, Visakhapatnam-530003
Website:Jio fiber

I an raju. I have taken a jio fiber connection in january 2021. I have paid rs.1500 as security deposit, which they told me that they will refund it at the time of disconnecting. I have disconnected the jio fiber recently and the technician picked up router and other installed material. He asked me the bank details for refund my deposit and i gave to him. But, I received only rs.500 as refund instead of rs.1500. Please direct them to refund my amount.
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Reliance Jio Infocomm customer support has been notified about the posted complaint.
Oct 07, 2021
Updated by udaykiranchintapandu
I DIDN'T RECEIVE ANY REPLY FROM THE RELIANCE JIO INFOCOMM TILL.
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According to company’s policy you get full refund only when you file the return request within 30 days of installation, after that you receive only 500 RS

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