Reliance Jio Infocomm — Jio Fiber Subscription Payment Problem

I am a 78 years old retired person and not in good health. In February 2022, I have taken a Jio Fiber connection of a fiber opti router plus a set top box paying 8000 plus odd rupees. I August 2022 their representetive came and offered a new and advanced router and I accepted this and paid 4200 rupees covering subscription for next six months. ie Till February, 11, 2023, I need not pay any money to them. Now a days every day I get an SMS asking for 706 rupees towards subscription. It is immpossible to contact them telephonically and no email address is provided. On their web site there is a direct e-mail facility and I used this and wrote my complaint. No response and I continue to receive bills for payment of 706 rupees. This creates lots of tension for me. Please Help.
Regards
Venugopalan.A.K
Mobile NO. [protected]
5, B, Surabhi Building, CAEECHS
Charkop
Kandivali.
Was this information helpful?
No (0)
Yes (0)
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Jio Infocomm
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    6547
    Pending
    0
    Resolved
    365
    Reliance Jio Infocomm Phone
    +91 96 8555 5532
    Reliance Jio Infocomm Address
    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
    View all Reliance Jio Infocomm contact information