Reliance Jio Infocomm — Jio Fibre installation not done

I had made the payment on 2nd Jan 2021 and sales representative told me I will get connection within 24-48hrs.I am trying from last 5 days to contact Jio care and they are saying it will hapoen today or tomorrow and its keep looping without any resolution. I tried to contact appellate and they raised 3 service request
which are still in open state without resolution. Its first time that appellate also not able to resolve issue. SR000013LXYE, SR000013L6EP, SR000013L7XQ