Reliance Jio Infocomm — Jio fibre setup not picked up despite multiple requests.

Address:

790B,Joginder vihar,phase 2,sector 54,mohali 160059

I got my jio fibre connection revoked a month back since I didn't need it anymore.i had raised several request for the setup to be picked from my address.Yet it has been over a month the whole setup is just lying there with me.The customer care people just raise a ticket and it is marked as done without any representative coming to pick it up.
Contact number:[protected]