Reliance Jio Infocomm — jio giga fiber broadband security deposit is not refunded on relocation

pragyarastogi

from Mumbai, Maharashtra

Address:

433, Nav Sansad Vihar Dwarka Sec-22. Delhi, New Delhi, Delhi, 110077

I want to complain regarding the security deposit i made for installation of their service on 21st oct, 18. I got relocated to a different place during dec, 18 end.

Till now i have done multiple follow-ups since january 2019, with them and they have not refunded the security deposit back to me.

The service id:[protected].

This is really disappointing that at the time of installation they did multiple follow-ups and resolved all issues. And now even after asking them to shift the services to the adjacent society, they said that first, you have to terminate your existing services and then invite the new services in different society.
Now they are not completing the process, although the device pick up was done very next day of asking to terminate the services.
And now they do not respond to emails.
Don't know what can be done in this regard. Highly disappointed.

Was this information helpful?

No (0)

Yes (0)

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Related Reliance Jio Infocomm reviews

View all 6547 Reliance Jio Infocomm Reviews

Comments

Devesh0096S

from Kichha, Uttarakhand

Hi,
I am using Jio network but it's net speed is very slow I have multiple times complaint but without any solution close my complaint every time if you have no any solution please provide me your suggestions I could change my oprater ...

Devesh
[protected]
[protected]

kalpesh vaghela 2212

from Bengaluru, Karnataka

Dear Sir,

Last Two month back i was purchage jio phone but many time switch off then i was go to costomer care but he shaid this ie problem created this phone many time. so please replaced the jio instument

my Phone no ; [protected]

Souaj Debnath

In our area, the internet speed of Reliance JIO is very poor about 2 years.
I complaint again and again at JIO, but, they are never investigate this problem.
therefore I request you that, please investigate and resolve this problem as soon as possible.